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SquareSquare

SMB Account Executive

Inside Sales Account Executive converting inbound leads and outbound prospecting into closed SMB deals for Square's commerce and financial tools.

About the job

Responsibilities

  • Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
  • Engage and convert a steady flow of warm inbound leads from marketing, partnerships, and product interest.
  • Supplement your pipeline with outbound prospecting: identify new opportunities, craft personalized outreach, and create demand.
  • Quickly qualify, demo, and close — manage time and priorities effectively in a high-volume environment.
  • Understand customer pain points and deliver value-based, consultative solutions that drive measurable impact.
  • Collaborate across teams (Onboarding, Product, Marketing, and Support) to ensure a seamless customer experience and continuous feedback loop.
  • Track and forecast your pipeline accurately in Salesforce — use metrics to improve performance.
  • Consistently hit and exceed monthly and quarterly revenue goals.

Requirements

  • 1-2 years of inside sales or full-cycle closing experience, ideally in a fast-paced SaaS, payments, or SMB-focused environment.
  • Proven ability to exceed quota and close business in a high-volume, short-cycle motion.
  • Strong phone, video, and written communication skills — build trust fast and move deals forward decisively.
  • A hunter's mindset focused on disciplined outbound outreach, allowing you to build and accelerate pipeline independent of inbound demand.
  • Curiosity and empathy: dig into the customer's business, uncover real needs, and position the right solution with confidence.
  • Ability to thrive in ambiguity — self-motivated, coachable, and hungry to grow.
  • CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
  • A team-first attitude — celebrate wins together, share learnings, and raise the bar for those around you.

Skills

Salesforce, Inside Sales, Outbound Prospecting, Quota Attainment, Pipeline Management, Consultative Selling, CRM

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