SMB Account Executive

Responsibilities

• Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
• Engage and convert a steady flow of warm inbound leads from marketing, partnerships, and product interest.
• Supplement your pipeline with outbound prospecting: identify new opportunities, craft personalized outreach, and create demand.
• Quickly qualify, demo, and close — manage time and priorities effectively in a high-volume environment.
• Understand customer pain points and deliver value-based, consultative solutions that drive measurable impact.
• Collaborate across teams (Onboarding, Product, Marketing, and Support) to ensure a seamless customer experience and continuous feedback loop.
• Track and forecast your pipeline accurately in Salesforce — use metrics to improve performance.
• Consistently hit and exceed monthly and quarterly revenue goals.

Requirements

• 1-2 years of inside sales or full-cycle closing experience, ideally in a fast-paced SaaS, payments, or SMB-focused environment.
• Proven ability to exceed quota and close business in a high-volume, short-cycle motion.
• Strong phone, video, and written communication skills — build trust fast and move deals forward decisively.
• A hunter's mindset focused on disciplined outbound outreach, allowing you to build and accelerate pipeline independent of inbound demand.
• Curiosity and empathy: dig into the customer's business, uncover real needs, and position the right solution with confidence.
• Ability to thrive in ambiguity — self-motivated, coachable, and hungry to grow.
• CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
• A team-first attitude — celebrate wins together, share learnings, and raise the bar for those around you.