Solutions Engineer, Upmarket - EMEA
Leads technical pre-sales and post-sales engagement for upmarket B2B SaaS prospects and customers, guiding trials, integrations, and solution fit. Requires 5+ years of customer-facing technical experience, cloud platform expertise, scripting knowledge, and strong project management skills.
About the job
Responsibilities
- Lead the technical relationship with commercial prospects and customers.
- Develop deep knowledge of product capabilities, integrations, configurations, messaging, partner ecosystem, and competitive landscape.
- Support customers through their Vanta trial process.
- Build product examples, documentation, and other critical customer resources.
- Provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities.
- Identify and help drive programs that improve the pre-sales to post-sales transition.
- Work collaboratively in a creative, open, and continuously improving environment.
Requirements
- Work from the London office three days per week: Tuesday, Wednesday, and Thursday.
- 5+ years of customer-facing technical experience as a Solutions Engineer, Sales Engineer, or equivalent.
- Previous B2B SaaS experience.
- Hands-on experience with AWS, Google Cloud, Microsoft Azure, Windows, macOS, Linux, and cloud application architecture.
- Strong project management skills and the ability to operate in a startup environment.
- Creative, technical, naturally persuasive, detail-oriented, and organized.
- General knowledge of a scripting language and interest in expanding those skills.
- Prior cybersecurity experience is preferred.
Nice to Have
- Familiarity with REST API development and service integrations.
- Experience with Python, Ruby, Bash, or JavaScript.
Compensation and Benefits
- Industry-competitive salary and equity.
- Medical, dental, and vision benefits with dependent coverage.
- 16 weeks of paid parental leave for all new parents.
- Health and wellness stipend.
- Remote workspace, internet, and mobile phone stipends.
- Commuter benefits for office attendees.
- Pension matching.
- 25 days of annual leave and unlimited sick time.
- Eight company-paid holidays.
- Virtual team-building activities, lunch-and-learns, and company-wide events.
Skills
AWS, GCP, Microsoft Azure, Windows, macOS, Linux, Cloud Application Architecture, Python, Ruby, Bash, JavaScript, REST APIs, Service Integrations, B2B SaaS, Cybersecurity
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