Senior Services Architect
Lead technical architecture and implementation projects for Datadog platform deployments. Guide customer onboarding and collaborate across teams to deliver solutions using cloud platforms, IaC, and DevOps tools.
About the job
What You’ll Do
- Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
- Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
- Write automation and design architecture for deployment templates
- Manage the operation of implementation projects
- Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience
Who You Are
- Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
- Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes)
- Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc.
- Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
- Successful track record with 3+ years experience as an Architect or Consultant in a professional services team
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 30% of the time
Benefits and Growth
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
- Healthcare, dental, parental planning, and mental health benefits
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Discounted employee stock purchase plan
Skills
AWS, Azure, GCP, Docker, Kubernetes, Terraform, Ansible, Puppet, Chef, Jenkins, CircleCI, GitHub Actions, Azure Pipelines, Java, Python
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