Gusto Pro Core, Junior Account Manager
Manages channel partner accounts through outbound sales, advisory guidance, platform adoption, and client onboarding. The role requires at least two years of sales experience, high-volume prospecting ability, Salesforce familiarity, and a record of meeting targets.
About the job
Responsibilities
- Manage a high volume of primarily outbound emails and calls with channel partners and their clients across discovery, qualification, sales, decision, and onboarding stages.
- Make at least 70 calls per day, with approximately 75% of talk time focused on sales activities and 25% on implementation and account setup support.
- Maintain accurate and consistent lead and account notes in Salesforce.
- Use phone and email cadences, talk tracks, and other strategies to advise channel partners and their small-business clients on selecting Gusto as their payroll and benefits platform.
- Educate channel partners about the partnership program, certification process, and Gusto Pro platform.
- Help partners manage their clients with Gusto Pro and achieve successful outcomes for their businesses and firms.
- Promote new and updated Gusto Pro features and integrations.
- Provide implementation and account setup support.
- Address customer needs with empathy and a strong understanding of Gusto's product offerings.
- Present consultative solutions to channel partners and their small-business clients.
- Participate in community and career development opportunities.
Requirements
- 2+ years of experience in a sales role, preferably inside or outside sales, insurance sales, retention, or customer success.
- Experience managing existing customer accounts is a plus.
- Experience making high-volume outbound calls and/or prospecting leads.
- Previous Salesforce experience.
- Track record of consistently meeting or exceeding targets.
- Desire to develop advisory selling and account management skills.
Compensation and Benefits
- Hourly cash compensation is $25.24–$30.29 in Denver and Atlanta, and $24.14–$28.37 in Phoenix.
- Full-time employees receive base pay, benefits, and equity in the form of RSUs.
Skills
Salesforce, Outbound Sales, Account Management, Customer Success, Consultative Selling, Payroll, Benefits Administration, Email Cadences, Sales Prospecting, CRM
Similar jobs
Account Management jobs
Harper
San Francisco, CA
Manages a high-volume book of commercial property and casualty accounts, handling renewals, policy documentation, certificates, endorsements, and underwriter coordination. Requires at least two years of retail commercial-lines account management experience and an active or obtainable P&C license.
ezCater
United States
Manages and grows relationships with restaurant and catering partners by using operational data, feedback, and cross-functional collaboration to improve performance. Requires at least two years of external vendor or account management experience and strong analytical and communication skills.
Hudl
Lincoln, NEManages and grows high school sports accounts by owning sales cycles, conducting demos, and closing territory sales with athletic directors and coaches. Requires at least two years of B2B sales experience, strong organizational skills, and willingness to work three days weekly from the Lincoln office.
Spotlight
United States
Manages day-to-day TikTok Shop account execution, client operations, promotions, health monitoring, and cross-functional delivery. Requires 1+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations, plus strong project management and spreadsheet skills.
WorkWave
United States
Own customer success and new-business sales for a field service software solution by leading QBRs, demonstrating products, managing pipeline and forecasting, and achieving recurring-revenue quotas. Requires at least 2 years of sales experience and strong consultative communication skills.