Senior Design Operations Program Manager - Agentic Design
Leads AI tooling adoption, design-system change management, accessibility operations, and enablement programs across a large design organization. Requires 4+ years in design or creative operations, hands-on generative AI experience, and familiarity with modern design tools and workflows.
About the job
Responsibilities
AI and Agentic Design Enablement
- Drive AI adoption, evaluation, and workflow integration across Product Design, UX Research, and Content Design.
- Manage intake, evaluation, and approval for design plug-ins, Model Context Protocol (MCP) integrations, and generative AI tools.
- Partner with engineering teams to operationalize, launch, and drive adoption of internal AI tools and agentic workflows.
- Establish AI agent usage guidelines, evaluation standards, governance practices, prompt libraries, and design quality safeguards.
Design Systems and Change Management
- Lead change management for the Odyssey design system, including roadmaps, major releases, component updates, and usage guidelines.
- Drive adoption of design-system updates across Design and Engineering.
- Operationalize accessibility programs, including audits, localized guidelines, and continuous accessibility checks in design workflows.
Program Enablement
- Deliver workshops, brown bags, Figma and AI deep dives, and hackathons for design and content teams.
- Create and maintain operational templates, workflow documentation, and centralized resources.
- Measure adoption, effectiveness, time savings, and business impact of AI agents and design tools; use feedback to improve processes.
Requirements
- 4+ years of experience in Design Operations, Creative Operations, or Program Management within complex software or SaaS design organizations.
- Hands-on experience with AI design tools, generative AI, large language models, Model Context Protocols, custom Figma plug-ins, and agentic workflows.
- Experience rolling out operational initiatives, design systems, or accessibility standards across cross-functional teams.
- Understanding of collaboration among UX Designers, Content Designers, UX Researchers, and Design Systems Engineers throughout the product development lifecycle.
- Strong problem-solving, organization, documentation, communication, and change-management skills.
- Familiarity with Figma, FigJam, Jira, Confluence, and AI design tools such as Cursor, Claude Code, and OpenAI or Anthropic workflows.
Compensation
- Annual base salary: $118,000–$162,000 CAD.
- Additional equity, bonus, and benefits may be available, including health, dental, vision insurance, RRSP matching, healthcare spending, telemedicine, and paid leave.
Skills
Ai Design Tools, Generative AI, LLMs, Model Context Protocol, Figma, Figma Plugins, Figjam, Jira, Confluence, Agentic Workflows, Design Systems, Accessibility, Cursor, Claude Code, OpenAI
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