Solutions Engineer
Acts as primary technical interface for customers evaluating Extend's document processing platform, designing solutions, running POCs, answering deep technical questions on APIs/security/AI, and partnering with sales to close deals. Requires 3+ years in sales/solutions engineering with strong technical foundation.
About the job
Responsibilities
- Design and architect solutions to solve complex customer problems using Extend as the primary tool
- Act as the primary technical interface for customers evaluating and running POCs with Extend
- Inspire confidence with technical champions by answering deep technical questions (API architecture, security, parsing mechanisms, on-prem deployments)
- Uncover and address technical requirements before they become blockers
- Diagnose and resolve technical issues quickly when customers encounter problems with schemas, prompts, and processor configurations
- Give compelling product demos that translate complex technical concepts into easy-to-understand value propositions
- Run and manage POCs from planning through execution, ensuring prospects hit their success criteria
- Partner closely with Account Executives to flip technical champions and progress deals
Requirements
Required Qualifications
- 3+ years of experience in a Sales Engineering or Solutions Engineering role
- Proven track record selling technical products to developers and technical decision makers
- Strong technical foundation with the ability to discuss architecture, APIs, and integration patterns fluently
Key Attributes
- Learns extremely fast
- Exceptional interpersonal skills
- Strong listening skills and curiosity
- Resilience and problem-solving mindset
- Intellectual honesty
- Presentation skills
Benefits
- 90% health insurance premium coverage
- Relocation for candidates based outside of NYC
- Unlimited PTO policy
- Daily lunch & snacks covered (plus dinner if late)
- Unlimited token / tooling access
- Learning and development investment
Skills
APIs, Api Architecture, Security, LLMs, AI, Integration Patterns, Schemas, Prompts, Pocs, Product Demos
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