Senior Technical Writer
Senior Technical Writer owning end-to-end highly technical documentation for Starburst's data platform, including configuration, deployment, and integration content. Requires 7+ years experience, docs-as-code proficiency, and collaboration with engineering and product teams; strong plus for AI/LLM familiarity.
About the job
Responsibilities
- Own the planning, writing, and continuous improvement of highly technical documentation, including configuration, deployment, integration, and query reference content.
- Partner directly with software engineers, product managers, and subject matter experts to extract accurate technical detail and drive timely review cycles, including setting deadlines and driving stakeholder alignment.
- Lead documentation work tied to major platform and product initiatives.
- Evaluate and develop content for AI consumability and discoverability, including how documentation performs in LLM-mediated search and developer evaluation contexts.
- Apply a structured content approach to ensure documentation serves the right audience at the right stage of their journey, from evaluation through advanced use.
- Contribute to documentation standards, style guidelines, and peer review processes across the team.
- Serve as a senior voice in cross-functional planning, advocating for documentation requirements in the product development lifecycle.
- Partner on piloting AI-assisted drafting tools: evaluate output quality, help define what a human must verify before publication, and help build workflows where AI assistance meaningfully improves content and reduces toil.
- Contribute content expertise to docs replatforming initiatives by representing structured-content and authoring requirements in tooling evaluations.
Requirements
- 7+ years of technical writing experience, with a strong portfolio of developer-facing or data infrastructure documentation. Writing samples required.
- Demonstrated ability to work autonomously in ambiguous, fast-paced environments and make sound content decisions without close supervision.
- Experience owning documentation for complex SaaS, cloud, or data platform products.
- Proven ability to manage SME relationships decisively, including driving review cycles and escalating blockers.
- Proficiency with docs-as-code workflows: Git/GitHub, Markdown, and static site generators.
- Experience with or strong interest in content architecture, structured authoring, and emerging documentation platform tooling.
- Excellent written communication in US English.
- Bachelor's degree in a technical field or equivalent professional experience.
Nice-to-Haves
- Familiarity with how documentation is consumed by AI systems (llms.txt, RAG-friendly chunking, MCP, AI-search visibility).
- Hands-on experience using LLMs in a content workflow (drafting, evaluating output quality).
- Basic scripting/automation exposure (Python, JavaScript, or similar).
Skills
Technical Writing, Git, GitHub, Markdown, Static Site Generators, Content Architecture, Structured Authoring, Python, JavaScript, LLMs, RAG, Saas Documentation, Data Platform Documentation
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