Senior Technical Content Manager
Leads technical content, education, and enablement programs that help customers, partners, Sales, Sales Engineering, and Customer Success adopt and communicate cybersecurity products. Requires 5+ years in cybersecurity or a related technical customer-facing function, plus strong writing, presentation, and training skills.
About the job
Responsibilities
- Design and deliver technical enablement programs, certifications, workshops, and hands-on learning experiences for internal teams, customers, and partners.
- Create technical solution guides, blogs, whitepapers, playbooks, demo guides, FAQs, and other practitioner-focused content.
- Develop and maintain competitive technical marketing assets, including battlecards, technical comparisons, proof points, and demo guidance.
- Support product launches with technical content, training, and enablement in partnership with Product Marketing.
- Translate product capabilities and research into customer-ready technical resources with Product Management and Censys ARC.
- Gather feedback from customers, partners, and customer-facing teams to improve technical content and enablement.
Requirements
- 5+ years of experience in cybersecurity in Technical Marketing, Solutions Engineering, Sales Engineering, Technical Customer Success, Product Management, Product Marketing, or a related technical customer-facing role.
- Experience with Security Operations, Threat Intelligence, Threat Hunting, Exposure Management, Attack Surface Management, or related cybersecurity technologies.
- Exceptional technical writing, communication, and presentation skills, including the ability to explain complex technical concepts clearly.
- Experience creating technical content, sales enablement, partner enablement, training, certification, or educational programs.
- Strong technical aptitude and ability to understand complex products, customer workflows, and technical architectures.
- Experience delivering technical workshops, customer education, demos, or instructor-led training.
- Ability to independently manage multiple projects and consistently deliver high-quality work.
Nice to Have
- Familiarity with Internet infrastructure, networking, cloud platforms, or Internet-facing security technologies.
- Experience supporting reseller, MSSP, distributor, or technology partner ecosystems.
Compensation and Benefits
- Expected salary for high cost-of-living areas including San Francisco Bay, New York City, and Seattle: $176,400 USD–$202,500 USD, plus bonus eligibility and equity.
- Expected salary for all other locations: $158,400 USD–$175,000 USD, plus bonus eligibility and equity.
- Benefits include equity, health, dental and vision coverage, retirement contributions, parental leave, mental health and wellness benefits, flexible PTO, and a professional development stipend.
Skills
Cybersecurity, Technical Writing, Sales Enablement, Partner Enablement, Product Marketing, Threat Intelligence, Threat Hunting, Exposure Management, Attack Surface Management, Networking, Cloud Platforms, Technical Training, Technical Workshops, Competitive Analysis
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