Employee Relations Lead

Responsibilities

Employee Relations

• Serve as the primary point of contact for employee relations matters including performance management, policy interpretation, workplace conflicts, and accommodations.
• Lead thorough, timely, and impartial workplace investigations, document findings, and recommend appropriate solutions.
• Coach managers and people leaders on performance management, corrective action, and difficult employee conversations.
• Contribute to developing and delivering ER-focused training for managers on topics including investigations, disciplinary processes, and conflict resolution.
• Track ER trends and metrics to identify risks and recommend proactive solutions.
• Partner with Legal and People leadership to ensure compliance with employment laws and maintain HR policies and practices.
• Contribute to the development and revision of company policies in the employee handbook.

Workplace Safety & Workers' Compensation

• Manage the end-to-end workers' compensation process, including intake, claims administration, return-to-work planning, and carrier management.
• Own OSHA recordkeeping, reporting, and safety compliance across multiple states.
• Partner with department leaders to investigate workplace incidents and near-misses, identify root causes, and implement corrective actions.
• Develop and maintain safety policies and training programs.

Other duties as assigned.

Requirements

• 5+ years of HR experience with deep expertise in employee relations and complex workplace investigations.
• Experience managing workers' compensation programs and OSHA compliance.
• Deep knowledge of federal and multi-state employment law and HR compliance.
• Proven ability to coach managers through complex employee situations with sound judgement and discretion.
• Strong investigative instincts — able to ask the right questions, synthesize information objectively, and reach well-reasoned conclusions.
• Demonstrated ability to design and deliver manager training on ER topics.
• Data-oriented: comfortable tracking case metrics and translating trends into actionable recommendations.
• Excellent judgment and discretion; handles sensitive matters with confidentiality and care.
• Clear, confident communicator — written and verbal — across all levels of the organization.
• Comfortable operating in ambiguity and managing multiple cases simultaneously in a fast-moving environment.

Nice-to-Haves

• Healthcare, tech, or high-growth startup experience preferred.
• Experience supporting multi-site or multi-entity organizations preferred.
• PHR, SPHR, or related certification a plus.

Benefits

• Medical, Dental, and Vision plans.
• Flexible Spending/Health Savings Accounts.
• Flexible PTO.
• 401(k) + Company Match.
• Life Insurance, Pet insurance, and more.