Provides technical support to integrate hardware and design systems with customer workflows, debugs complex software/hardware issues, and relays requirements to product teams. Requires 5+ years in hardware design/EDA and customer support skills.
Salary not listed
Remote5+ YOESales Engineering
About the role
Responsibilities
Collaborate with customers and partners to integrate Voltai’s hardware and design systems into their workflows.
Provide deep technical support and debug complex issues across software and hardware boundaries.
Translate customer requirements into feedback for design and product teams.
Requirements
5+ years of experience in hardware design, simulation, or EDA tools.
Experience in customer support, debug, and design validation.
Schematic review, board-level analysis, and failure investigation.
Communicating complex technical concepts clearly and concisely.
Own technical enablement for Dialpad's partner ecosystem by designing and delivering hands-on workshops, bootcamps, lab environments, certifications, and technical playbooks on UCaaS, CCaaS, and Agentic AI products. Requires 3+ years in pre-sales, solutions engineering, or partner enablement with strong teaching and project management skills.
96k – 122k/yr
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