Lead Industry Manager, SMB Sales - Agency
Leads SMB agency sales account management, revenue growth, operational strategy, and a large vendor sales team. Requires 8+ years in digital media or online advertising, sales leadership experience, agency expertise, and a bachelor’s degree or equivalent experience.
About the job
Responsibilities
- Drive retention and upsell across 1,000+ SMB agencies and retain and grow 7,000+ managed advertisers.
- Define and standardize operational sales systems to help the SMB team operate at scale.
- Lead a high-performing vendor sales team against quarterly revenue targets through planning, goal-setting, data analysis, and forecasting.
- Manage the relationship with Pinterest’s vendor partner.
- Support strategy for media planning, campaign management, media measurement, e-commerce, branding, formats, and targeting.
- Motivate, mentor, and develop managers and individual contributors while creating a positive culture.
- Collaborate with product, sales operations, and engineering stakeholders to improve the advertising platform.
- Establish sales-team KPIs for real-time measurement against quarterly OKRs.
- Track, analyze, and communicate quantitative metrics and business trends related to business health.
- Test AI tools and workflows to improve meeting preparation, performance analysis, prioritization, and execution velocity.
Requirements
- 8+ years of professional experience in digital media or online advertising.
- 2–3+ years of sales leadership experience with a track record of leading teams to exceed quotas.
- Experience working for or with digital agencies, including knowledge of agency decision-makers, operating models, and commercial structures.
- Demonstrated ability to manage revenue pipelines with forward-looking predictability.
- Ability to work hands-on with SFDC reporting and call coaching when needed.
- Data-driven leadership experience managing large teams against aggressive goals.
- Strong communication skills, attention to detail, and a bias toward action.
- Experience in project management, operations management, and/or vendor management.
- Bachelor’s degree in a relevant field such as Marketing, or equivalent experience.
Benefits and Work Arrangement
- Hybrid role requiring work from the vendor Toronto office one week per month.
- Candidate must be commutable to Toronto.
- Relocation assistance is not provided.
Skills
Digital Media, Online Advertising, Sales Leadership, Account Management, Revenue Pipeline Management, Sfdc, Sales Forecasting, Media Planning, Campaign Management, Media Measurement, Sales Operations, Vendor Management, Data Analysis, Key Performance Indicators, Artificial Intelligence
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