Market Manager

Responsibilities

• Build and manage partner relationships within the assigned territory.
• Directly manage accounts to meet and exceed quarterly and annual sales goals.
• Analyze data and use data-driven recommendations to identify strategic opportunities and increase sales.
• Prospect and onboard high-quality supply in the assigned geography.
• Maintain a baseline understanding of technical integrations with software partners to provide appropriate client support.
• Represent Airbnb in external meetings with professional hosts and at industry conferences.
• Educate clients on significant product changes and relay product and policy feedback to internal stakeholders.
• Hold regular optimization calls and business reviews with partners.
• Develop strong, long-lasting partnerships.
• Build deep knowledge of assigned geographic markets and serve as the primary source of local trends and market dynamics.
• Provide timely, exceptional service to professional hosts, including occasional travel for in-person support and guidance.
• Work cross-functionally with product, communications, public policy, and customer support teams.

Requirements

• 6+ years of experience in new sales, account management, and partner support.
• Fluency in English; Mandarin or Cantonese proficiency is a plus.
• Experience managing a leads pipeline and book of business.
• Strong quantitative and data interpretation skills.
• Ability to work strategically and tactically in ambiguous environments.
• Proven cross-functional collaboration experience.
• Excellent communication and presentation skills across phone, email, and in-person settings.
• Self-starter with strong resourcefulness, time management, and prioritization skills.
• Proficiency with CRM software, including leads, opportunities, and other core objects; Salesforce experience is a plus.
• Must be based in Ohio, Indiana, Kentucky, or Illinois and willing to travel regularly within the assigned territory.
• Passion for Airbnb, travel, and the sharing economy; Airbnb hosting experience is a plus.

Nice-to-haves

• 2+ years of experience in the technology or travel industry.
• Bilingual Mandarin or Cantonese communication skills.
• Salesforce experience.
• Airbnb hosting experience.

Compensation and Benefits

• Base pay range: $111,000–$123,000 USD.
• May be eligible for bonus, equity, benefits, and Employee Travel Credits.