Senior Account Manager, Emerging Verticals

Responsibilities

• Own individual revenue targets and contribute to pod revenue goals.
• Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic long-term partner.
• Build consultative relationships with mid-level and executive client contacts.
• Lead partner calls, manage client touchpoints, and capture follow-ups.
• Develop and maintain campaign performance deliverables, one-off requests, and analytics requests.
• Manage client and brand onboarding, campaign setup, programming inputs, and launch materials.
• Track, troubleshoot, and optimize client performance with internal teams.
• Partner with sales to drive upsells and expand partner budgets.
• Provide timely reporting and translate performance trends into actionable client recommendations.
• Prepare and deliver client presentations and quarterly business reviews.
• Manage revenue actualizations and billing processes.
• Use AI-enabled platforms, automation, dashboards, and standardized workflows to improve accuracy and efficiency.

Requirements

• 5+ years of experience in account management, partnerships, sales support, or a related field.
• Direct industry experience in digital media, advertising, or consumer data.
• Experience supporting renewals, upsells, and client growth conversations.
• Strong organizational, execution, communication, and collaboration skills.
• Experience analyzing campaign data and presenting insights to drive business outcomes.
• Comfort working in dynamic or evolving environments.
• Bachelor’s degree or equivalent combination of education and experience.

Nice-to-Haves

• Direct client vertical experience.
• Familiarity with CRM tools such as Salesforce.
• Experience collaborating with implementation, analytics, or other cross-functional teams.
• Familiarity with decision-support tools such as ChatGPT and Gemini AI.
• Familiarity with automation platforms such as Zapier.

Compensation & Benefits

• Base salary: $95,000-$113,150.
• On-target earnings: $114,000-$135,000.
• Equity for full-time employees.
• 401(k) match up to 4%.
• Medical, dental, and vision plans, including pet coverage.
• Up to $10,000 per year in continuing-education reimbursement.
• Employee resource groups.
• Flexible paid time off, 9 paid holidays, and a year-end break.
• Paid parental leave and flexible return-to-work scheduling.
• $2,000 Calvin Care Cash incentive for eligible employees welcoming new family members.
• Flexible remote work environment with provided hardware and software.