Senior Manager, Field Engineering
Leads a regional pre-sales Solutions Architect team, coaching technical talent and partnering with Sales, Marketing, Services, customers, and partners. The role requires leadership experience in Big Data, cloud, or SaaS and a background in data engineering, databases, or data science.
About the job
Responsibilities
- Lead, mentor, and support a high-performing, inclusive pre-sales team of technical Solutions Architects covering the ASEAN region.
- Foster belonging, continuous learning, and psychological safety while reflecting values of customer focus, teamwork, and diversity.
- Collaborate with Sales and other teams to identify opportunities and deliver data-driven, value-focused solutions.
- Establish best practices that improve team efficiency, collaboration, and business impact.
- Build trusted relationships with customers and partners as a strategic advisor in their digital transformation journeys.
- Partner with Marketing, Sales, Services, and other cross-functional teams to ensure a seamless customer experience.
- Represent the organization as part of the regional leadership team and contribute to its local presence and inclusive culture.
Requirements
- Experience leading or managing technical teams in Big Data, cloud, or SaaS environments, or equivalent hands-on engineering or consulting experience.
- Track record of coaching and developing diverse, high-performing teams.
- Strong collaboration skills and ability to partner with Sales, Marketing, and other cross-functional leaders.
- Excellent communication and interpersonal skills.
- Technical background in data engineering, databases, or data science; consulting or customer-facing experience preferred.
- Enthusiasm for data, AI, and cloud technologies, with the ability to connect them to business outcomes.
Benefits
- Comprehensive benefits and perks designed to meet employees’ needs, with details varying by region.
Skills
Big Data, Cloud Computing, SaaS, Data Engineering, Databases, Data Science, Artificial Intelligence, Solutions Architecture, Data Analytics, Customer Engagement
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