Enterprise Services Manager, Professional Services Sales

Responsibilities

• Own the full Professional Services sales cycle for enterprise companies.
• Partner with Account Executives on named-account lists to develop account plans and win or expand Professional Services business.
• Manage and forecast Professional Services bookings.
• Craft custom proposals aligned with client business outcomes using Professional Services and partner offerings.
• Advise senior customer leadership on business cases for digital transformation.
• Lead pre-sales workshops focused on strategy, vision, discovery, and assessment.
• Shape Professional Services deals and negotiate contracts and Statements of Work (SOWs).
• Engage Product and Engineering teams to influence product strategy for large clients.
• Collaborate with go-to-market partners to drive mutual growth objectives.
• Provide delivery teams with user insights to align delivery with desired business outcomes.

Requirements

• 8+ years of professional services sales experience, preferably at a technology company or consulting firm, with a record of top performance.
• Experience with pre-sales and sales of sizable service engagements.
• Experience developing contracts and Statements of Work.
• Experience leading large transformational engagements using disruptive technologies.
• Ability to understand complex business requirements and develop tailored solutions.
• Ability to navigate ambiguity, produce strategic insights, and identify opportunities.
• Professional fluency in Mandarin Chinese and English.

Nice-to-haves

• Knowledge of sales cycles for SaaS products or technology platforms serving strategic enterprise customers.
• Deep understanding of the buyer journey and experience leading complex, multi-party, consultative sales.
• Experience working with upper middle-market and enterprise companies.
• Experience driving cross-functional alignment across engineering, sales, support, product, marketing, data science, and senior leadership.
• Experience building and scaling go-to-market growth disciplines, including strategy, processes, and operating models.
• Ability to create a strong growth culture within a team.
• Background in a growth-stage internet or software company and/or the payments industry.
• Familiarity with APIs and their role in digital solutions.