Forward Deployed Engineer
Forward Deployed Engineer embeds with customers to understand workflows, designs and deploys tailored conversational AI solutions, builds infrastructure including APIs and integrations, and feeds field insights back to product roadmap. Requires 3+ years software engineering, Python proficiency, and cloud experience.
About the job
What You’ll Do
- Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.
- Build and maintain the infrastructure for conversational AI, APIs, integrations, monitoring, and feedback loops.
- Translate business requirements into technical architectures and deployments.
- Identify patterns across deployments and feed insights back into our core product roadmap.
- Operate with high autonomy in high-stakes, ambiguous environments.
What You’ll Bring
- 3+ years in software engineering, preferably with backend or systems experience.
- Proficient in Python (TypeScript/JavaScript a plus) and familiar with major cloud providers (AWS, GCP, or Azure).
- Strong communicator able to work seamlessly with both technical and non-technical stakeholders.
- Bonus: experience with vector databases, LLMs, prompt engineering, or AI agent frameworks.
- Comfort working in dynamic environments with shifting priorities.
- Eagerness to work in person with us in NYC full time.
Benefits
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Skills
Python, TypeScript, JavaScript, AWS, GCP, Azure, Vector Databases, LLMs, Prompt Engineering, Ai Agent Frameworks, APIs, Integrations
Similar jobs
Solutions Architecture jobs
Ascertain
United States
Own end-to-end customer deployments by mapping healthcare workflows, building production integrations, and configuring AI agents. Requires 5+ years of production engineering experience, strong Python and API skills, customer-facing communication, and comfort working in ambiguous environments.
Clay
New York, NYOwn technical partner onboarding, integration readiness, provider evaluation, and post-launch quality for a data marketplace. The role requires 3+ years in a technical partnerships or integration-focused role, strong API knowledge, and SQL-based data analysis skills.
Ashby
United States
Provides post-sales technical consulting for complex SaaS integrations, configurations, and customer workflows. The role requires broad technical fluency, strong customer-facing communication, and the ability to translate solutions into scalable documentation and tooling.
Altana
Canberra, Australia
Technical Delivery Manager supporting software delivery, onboarding, analysis, and customer success for Australian government and Asia-Pacific deployments. The role requires public-sector experience, strong technical communication, cross-functional coordination, and eligibility for an NV1 security clearance.
Redpanda Data
San Francisco, CABuild and deploy production agents, integrations, data pipelines, and infrastructure directly within strategic customers’ environments. The role requires strong production engineering depth, agent or LLM integration experience, adaptability across unfamiliar stacks, and credible customer-facing communication.