New grad role building and scaling payment operations at a fintech bank. Design automation systems with SQL/Python/JS, manage payment queues across ACH/wires/RTP/FedNow, partner cross-functionally, and document processes while developing subject matter expertise in banking rails.
Salary not listed
HybridEntry levelRevenue Operations
About the role
Responsibilities
Design and implement systems to optimize, automate, and scale operational workload using Retool, SQL, Python, and JavaScript.
Operate and continuously improve end-to-end payment operations processes spanning ACH, wire, RTP, FedNow, and checks.
Manage the payment operations queue, including triaging, investigating, and resolving customer and external bank inquiries.
Develop and maintain key performance metrics and dashboards to track operations health and efficiency.
Partner with Engineering, Business, Compliance, Risk, and Customer teams for consistent, accurate, and compliant issue resolution.
Document processes, playbooks, and internal knowledge to support onboarding and scale.
Contribute to risk management by identifying operational risks and suggesting process or tooling improvements.
Requirements
Bachelor’s degree, preferably in Computer Science, Data Science or related field.
Lightweight technical skills in SQL, JavaScript, Python with aptitude to learn quickly.
Familiarity with NACHA operating rules, wire transfer standards, and payment processing concepts.
Strong written and verbal communication skills; able to engage with both technical and non-technical stakeholders.
Highly organized with ability to manage competing priorities in a fast-paced environment.
Strong customer empathy and bias for action; energized by solving problems and fixing processes.
Excited to build from scratch with minimal oversight.
Nice-to-Haves
Experience or strong interest in fintech, banking, or payments infrastructure.
Compensation and Benefits
Comprehensive health, dental, and vision plans (100% covered for employee and dependents).
Comprehensive family planning and fertility benefits with up to $20,000 reimbursement.
Up to $2,000 monthly rent subsidy for employees living within 2 miles of office.
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