Solution/Pre-Sales Engineer

Responsibilities

• Establish subject-matter expertise in Yubico’s products and ecosystem.
• Strategize with sales representatives to help achieve sales quotas.
• Build relationships with prospects and establish technical credibility to advance deals.
• Maintain existing customer relationships and identify opportunities to expand product usage and improve security posture.
• Build and deliver proofs of concept (PoCs), deployment plans, and technical consulting engagements.
• Communicate evolving customer requirements to engineering and marketing teams.
• Assist with solutions development for new target markets and industries.
• Improve the customer experience through conferences, workshops, and written documentation.
• Work effectively in a fast-paced, unpredictable environment.
• Work with customers remotely and in person.

Requirements

• 4–5+ years of experience in roles involving direct technical customer interaction, such as solutions engineering or pre-sales.
• Ability to configure and install enterprise technologies, including network infrastructure, virtualization, web applications, Windows, macOS, and Linux.
• Ability to troubleshoot Windows, macOS, and Linux environments.
• Knowledge of security technologies and protocols, including two-factor authentication, IAM, single sign-on, VPN, OATH, SAML, OpenID, ADFS, and FIDO.
• Excellent written and oral business communication skills.
• Excellent project management skills.
• Ability to collaborate across geographically dispersed functions.
• Native English speaker.

Benefits

• Flexible work options, including fully remote, hybrid, or onsite arrangements.
• Employee Resource Groups and an inclusive workplace culture.
• Virtual and in-person opportunities for team connection.
• Paid rest and time off as part of a sustainable work culture.