Senior People Operations Manager
Own People Operations systems, process transformation, data governance, compliance, and technology programs in a high-growth technology environment. The role partners across Payroll, Finance, IT, Legal, vendors, and People leadership to build scalable, documented, and user-friendly operations.
About the job
Responsibilities
- Lead People Operations programs end-to-end, defining scope, ownership, milestones, risks, and success measures.
- Own core People technology platforms, including HRIS, ATS, LMS, and performance tools; manage configuration, upgrades, and feature evaluations.
- Lead technology deployments, platform conversions, and module rollouts across IT, HRIS, and vendor teams.
- Build and maintain a People technology roadmap, including technology research, benchmarking, and investment recommendations.
- Apply AI and emerging tools to improve People Operations workflows.
- Establish HR data governance standards, audits, mass-change approvals, and corrective actions.
- Design and implement tiered HR support models with escalation paths and service levels.
- Map and redesign workflows across People, Payroll, Finance, and IT to reduce manual work and improve automation.
- Maintain an audit-ready SOP and documentation library.
- Own compliance programs including I-9/E-Verify, records retention, system access auditing, employment law, and data privacy requirements.
- Manage EOR and software-vendor relationships and lead escalations.
- Facilitate alignment among managers, HR leadership, Payroll, Finance, IT, Legal, HRBPs, and vendors.
Requirements
- Experience owning People Operations programs in a high-growth technology environment and creating structure amid ambiguity.
- Experience administering HR platforms such as an HRIS, ATS, or LMS, including configuration, rollouts, and vendor coordination.
- Experience building or contributing to a People technology roadmap and evaluating tools.
- Experience documenting and redesigning employee-lifecycle processes to reduce manual work.
- Experience influencing Payroll, Finance, IT, or Legal partners without direct authority.
- Structured project management experience with multi-stakeholder initiatives, dependencies, risks, and executive-ready updates.
- Experience establishing or enforcing HR data governance standards.
- Experience managing compliance programs proactively through audits and controls.
- Clear, adaptable communication across employee and leadership audiences.
Nice-to-Haves
- Experience with Paylocity, Lattice, or ChartHop.
- Experience migrating between major HR platforms.
- Familiarity with employer-of-record models and distributed global workforces.
- Experience building or refining tiered HR service models.
- Experience applying AI to redesign team workflows.
Compensation and Benefits
- Comprehensive medical, vision, and dental care.
- Mental wellness benefit.
- Generous vacation policy and additional company holidays.
- Enhanced parental leave.
- Volunteer time off.
- US pre-tax benefits, including 401(k), wellness benefit, and holiday break.
Skills
HRIS, Applicant Tracking Systems, Learning Management Systems, People Technology Roadmaps, Hr Data Governance, Workflow Automation, Project Management, I-9/E-Verify, Records Retention, Data Privacy, Paylocity, Lattice, Charthop, Employer Of Record
Similar jobs
People Ops jobs
Parafin
San Francisco, CA
Senior HR generalist partnering with leaders and the Head of People to build scalable HR operations, performance, compensation, compliance, and employee relations programs. Requires 6+ years of progressive HR experience, independent ownership, and strong knowledge of employment law.
Gusto
San Francisco, CA
Leads the design, operation, and scaling of compensation programs, including annual cycles, market benchmarking, pay equity, compliance, and executive advising. Requires 8+ years of compensation or related analytical experience, strong systems and data skills, and experience with automation and compensation survey methodologies.
Replit
Foster City, CA
Leads Replit’s learning platform and onboarding and enablement experiences, initially for Support and eventually across the company. The role combines instructional design, live facilitation, hands-on platform building, cross-functional leadership, and measurement of learning impact.
Broccoli AI
San Francisco, CA
Own day-to-day operations for Broccoli AI's offices, managing facilities, furniture/equipment, vendors, budgets, events, and new hire onboarding to create an exceptional workplace experience. Requires 3-5+ years in office management or facilities with strong organizational and vendor skills.
Fireworks AI
San Mateo, CA
Own compensation strategy, job architecture, market benchmarking, review cycles, data systems, benefits strategy, and equity framework development as the company’s first dedicated Compensation Partner. Requires 6+ years of compensation experience, strong analytics, equity expertise, and cross-functional partnership.