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Level AILevel AIMountain View, CA

Sales Development Manager

Build, hire, coach, and scale an SDR team to generate qualified pipeline meetings with enterprise CX and contact center leaders. Design outbound processes, set KPIs, provide hands-on coaching, and create promotion paths from SDR to AE in a fast-paced AI SaaS environment.

Salary not listed
On-site3+ YOESales Development

About the role

Responsibilities

  • Hire, onboard, and coach a team of SDRs into consistent pipeline producers
  • Set the KPIs—activity, meetings booked, pipeline sourced; ensure targets are consistently met
  • Design and sharpen outbound and inbound sequences based on what the data says is working
  • Partner with Marketing on lead quality, campaign strategy, and messaging
  • Run regular call reviews, email reviews, and live coaching
  • Track and analyze SDR team performance; report on pipeline impact to Sales leadership
  • Build the promotion path: identify who's ready for AE and get them there
  • Own the SDR playbook and the tooling stack behind it
  • Champion a culture of accountability, learning, and high performance

Requirements

  • 3+ years managing SDR or Business Development teams, ideally in a B2B SaaS environment
  • Proven track record of exceeding pipeline and meeting-setting goals
  • Strong coaching, mentorship, and leadership skills
  • Deep understanding of outbound prospecting best practices (phone, email, LinkedIn, social selling)
  • CRM and sales engagement tool expertise (e.g., Salesforce, Apollo, Gong, ZoomInfo)
  • Strong data orientation — comfortable using metrics to drive decisions
  • Excellent communicator, highly organized, and detail-oriented
  • Thrive in a fast-paced, early-stage environment

Nice-to-Haves

  • Experience in Enterprise SaaS or AI-focused companies
  • Background in building SDR-to-AE career paths
  • Familiarity with Account-Based Marketing (ABM) strategies

Skills

SalesforceApolloGongZoomInfoOutbound ProspectingSocial SellingAccount-Based Marketing
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