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Level AI

AI platform blending human and machine intelligence for contact centers

aiMountain View, CA51-200Series COnsiteFounded 2019
About

Level AI builds AI-native solutions including agent assist, automated QA, coaching, analytics, and virtual agents to transform contact center operations. It serves CX leaders at enterprises like VistaPrint and Quinstreet, turning conversations into actionable insights for better resolution, satisfaction, and revenue. This matters as it boosts efficiency with metrics like 90% QA time saved and 25% CSAT increase.

Tech stack
PythonDjangoPostgreSQLRedisCeleryDockerKubernetesGCPgRPCSQLNoSQLEmail OutreachLead GenerationSalesforceJavaGoAWSAzureEvent-Driven ArchitectureMicroservices
Perks & benefits
Health insuranceFlexible vacation policyCompetitive compensation
Open roles 5

Senior Sales Development Representative

Generate qualified sales opportunities through prospecting, cold calling, and email campaigns for an AI customer service intelligence platform. Requires 1+ year of SDR experience and strong outbound skills.

United StatesSales DevelopmentOn-site1+ YOEProspectingCold Calling

Sales Development Representative

Generate qualified sales opportunities through prospecting, cold calling, and email campaigns for an AI-native customer service intelligence platform. No prior experience required.

Mountain View, CASales DevelopmentOn-siteEntry levelProspectingCold Calling

Senior Backend Engineer - AI Agents

Senior backend engineer building scalable, real-time systems and orchestration frameworks that power production-grade AI Agents for enterprise contact centers.

United StatesBackend EngineeringRemote5+ YOEGoAWS

Senior Implementation Manager - Remote, US

Leads client onboarding and implementation of AI-powered customer support solutions, handling technical configurations, integrations, and cross-team collaboration to drive time-to-value and customer success.

United StatesSolutions ArchitectureRemote4+ YOEAPIsCrms

Enterprise Account Executive (US, Remote)

Enterprise Account Executive focuses on selling AI-powered customer engagement solutions to Fortune 1000 companies, owning the full sales cycle from prospecting and demos to negotiating complex deals. Requires 4+ years enterprise SaaS sales experience and C-level presentation skills.

United StatesAccount ExecutiveRemote4+ YOESaaS SalesProduct Demos