Compensation Manager

Responsibilities

• Facilitate corporate compensation programs such as annual compensation review cycles, promotion cycles, pay equity review, market calibration, survey participation, etc.
• Design and deliver compensation structures and methodologies that will scale for long term durability and global expansion in partnership with the broader compensation team.
• Create and deliver training materials on compensation fundamentals for leaders and managers.
• Create dynamic compensation models and dashboards and articulate insights and recommend solutions based on your data analyses.
• Partner with stakeholders and subject matter experts from other teams and functions to address and provide solutions to ever-changing business needs.
• Manage relationships with stakeholders, leaders, internal and external partners with emotional intelligence, curiosity and integrity.
• Own compensation products from start to end with the customer in mind.
• Develop policies and processes that support innovation and growth while upholding compliance and minimizing risk.
• Memorialize key decisions, methodologies, processes, policies and add to the compensation repository/library for future reference and utilization.
• Be a trusted advisor. Partner with Human Resource Business Partners and senior business leaders to understand their operational issues and opportunities and create automated solutions to scale.

Qualifications

Required:

• Bachelor’s degree or equivalent experience
• Minimum of 8+ years of relevant experience, preferably supporting technical organizations or other relevant experience
• Experience with equity compensation structures at a publicly traded company
• Excellent project management skills and experience with compensation program design, delivery, and change management
• Strong compensation analytics background (modeling, dashboards) and advanced proficiency with spreadsheets
• Strong experience with Human Resources Information System (preferably Workday)
• Experience with market pricing, survey participation and accessing survey data from provider
• Understanding of sales compensation plans and compensation structures for sales roles, including pay mix and on-target earnings (OTE).
• Extensive knowledge of HR products and services and awareness of HR strategy around talent identification, attraction, engagement and retention
• Verbal, written and interpersonal skills needed to communicate effectively with all levels of the organization
• An owner mindset, coupled with innovative thinking and strong analytical and problem-solving skills
• A laser-focus on quality of deliverable and solution for the customer
• Ability to thrive in a dynamic environment with no trepidation with ambiguity or lack of a playbook

Preferred:

• Prior experience in sales compensation design and/or administration.
• Prior experience with PAVE, Compa, or other comp tools.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado or Washington D.C.: $128,560 - $160,700
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
• Based in the San Francisco Bay area, California: $151,120 - $188,900

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.