Solution Engineer
Solutions Engineer partnering with sales to deliver pre-sales technical activities for StackAI's no-code AI workflow platform. Responsibilities include solution architecture, live demos, POC builds, workshops, and translating AI capabilities into business value for enterprise customers. Requires 2+ years in technical customer-facing SaaS roles, hands-on LLM experience, and strong communication skills.
About the job
Responsibilities
- Partner closely with Account Executives to execute account strategies that expand ARR.
- Own all pre-sales technical activities, including technical discovery, solution architecture, live demonstrations, and custom proof-of-concept builds.
- Identify high-value enterprise use cases and design workflows to position StackAI’s Intelligence as a critical, strategic layer for the enterprise.
- Package successful solution designs into structured, repeatable plays and demo assets to enable and scale the broader field engineering organization.
- Navigate and influence complex enterprise organizations by translating deep technical AI capabilities into clear business value for C-suite sponsors, IT security gatekeepers, and PMO champions.
- Run bootcamps and workshops for customers and prospects to deepen adoption and understanding.
- Lead responses to RFPs and security assessments, articulating StackAI’s technical differentiation and platform architecture with precision.
- Develop reusable workflow templates that can be shared across customer teams and back into our product library.
- Collaborate cross-functionally with internal Product, Engineering, and Marketing teams to feed real-world client signals back into our product roadmap.
Requirements
- 2+ years of experience in a Solutions Engineer, or similar technical customer-facing role within a SaaS or enterprise technology environment.
- Hands-on fluency with Large Language Models (e.g., OpenAI, Anthropic, Gemini), prompt engineering, and their practical application to enterprise software workflows.
- Proven capability to architect custom technical solutions or wire together APIs, prompts, and platform logic on the fly to address ambiguous client pain points.
- Excellent communication and storytelling skills—you can simplify complex concepts for any audience.
- Comfortable building in front of customers and running live demos/workshops.
- A problem-solver who enjoys collaborating with sales, product, and customers alike.
- Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them.
- Bachelor’s degree in computer science, Engineering, Information Technology, or a related field (or equivalent practical experience).
Nice-to-Haves
- Startup experience.
- Thrives in fast-paced environments.
- Experience solving challenges helping customers understand emerging technology, separating good use cases from bad ones, and accelerating adoption through hands-on engagement.
Compensation and Benefits
- Competitive compensation and meaningful equity.
- Mental health, wellness & fitness benefits; career coaching & support; inclusive family building benefits; long-term savings/retirement plans; in-office culinary options.
- The opportunity to shape repeatable sales motions at the intersection of enterprise AI and workflow management, across 13+ global offices.
Skills
LLMs, Prompt Engineering, OpenAI, Anthropic, Gemini, APIs, Solutions Architecture, Technical Demos, Rfps, Pre-Sales
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