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Scale AIScale AINew York, NY

Forward Deployed Product Manager, Enterprise

Owns product outcomes for enterprise AI deployments, builds trust with C-level stakeholders, drives production readiness, and feeds high-signal input to platform teams. Requires 6+ years in product/technical roles with enterprise shipping experience.

207k – 259k
On-site6+ YOEProduct Management

About the role

What You'll Do

  • Own product outcomes for highest impact enterprise accounts
  • Build trusted relationships with VP/C-level buyers and technical leads
  • Drive deployments from contract to production
  • Translate customer workflows into high-signal product input
  • Distinguish product vs execution blockers and resolve
  • Partner with FDEs for coordinated account teams
  • Identify expansion opportunities based on value
  • Represent customer reality to platform and leadership

Core Competencies

  • Enterprise deployment ownership for AI/ML or complex software
  • Product judgment: translate reality to direction
  • Customer trust-building with senior stakeholders
  • Technical translation between teams
  • Operating in ambiguity
  • Clear, precise communication

Must-Have Qualifications

  • 6+ years in product management, technical program management, or customer-facing product role
  • Record of shipping products into large organizations
  • Extreme ownership and follow-through
  • Comfort with senior stakeholders and engineers
  • Strong judgment under pressure
  • Technical fluency for architectural discussions

Preferred Qualifications

  • Experience with AI/ML platforms (data labeling, RLHF, fine-tuning)
  • Startup/early-stage experience
  • Prior forward-deployed or embedded role

Skills

AI/MLProduct ManagementEnterprise DeploymentsTechnical Program ManagementCustomer Trust BuildingTechnical FluencyData LabelingRLHFFine-TuningModel Evaluation

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