Applied Value Engineer | Healthcare & Lifesciences - NAM

Responsibilities

AI Discovery & Solutioning

• Understand customers’ AI strategies and business-critical challenges.
• Identify the best problem-solution fit as a Celonis product and domain expert.
• Translate customer requirements into innovative solutions using Celonis Process Intelligence and AI technologies.

Identify & Frame Value

• Translate customers’ strategic priorities into high-impact Celonis use cases.
• Build demos and business cases using industry benchmarks and best practices.
• Lead value assessments and proof-of-value projects.
• Communicate value opportunities and strategic roadmaps to C-level executives.

Realize Value

• Facilitate business value workshops and use Celonis to identify and qualify process-improvement opportunities.
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present results and realized value to senior management and C-level executives.

Scale Value

• Own the end-to-end customer value journey, including landing, expanding, adoption, and renewal.
• Build strategic expansion roadmaps that embed Celonis Process Intelligence as a business-transformation platform.
• Drive platform adoption and account expansion.
• Provide feedback to product-development teams to improve the Celonis platform and applications based on new use cases.

Requirements

• 4+ years of experience in an analytical role focused on demonstrating or securing value through business-data analysis, business-process improvement, and software deployment.
• Experience in a customer-facing role such as solution consulting, sales engineering, IT or management consulting with a business software/SaaS provider, or consultancy; relevant enterprise in-house analytics or intelligence experience may also qualify.
• Good knowledge of business software and SaaS applications, such as SAP or Oracle.
• Experience implementing RPA or BI tools and building dashboards, apps, or action flows.
• Experience collaborating with IT teams.
• Experience identifying business use cases for process improvement and deploying improvement measures.
• Experience acting as a change agent and training users or process owners to realize value.
• Experience planning and managing project scopes, expectations, and timelines across multiple projects.
• Experience preparing and communicating value roadmaps and results to internal and external stakeholders and management.
• Excellent English communication and presentation skills.

Nice-to-haves

• Hands-on experience with process-mining tools and technologies.
• Hands-on SQL experience.
• Python experience.
• Domain or industry knowledge in supply chain, finance, consumer packaged goods, banking, financial services, insurance, or manufacturing.
• Experience leveraging partners in a software ecosystem.

Compensation & Benefits

• Restricted Stock Units and merit-based refresh grants for full-time employees.
• Inclusive parental leave: 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers.
• Flexible hybrid work model, with region-dependent unlimited PTO and generous global PTO.
• Learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid time off for annual community and environmental Impact Days.
• Inclusion Think Tank and annual Inclusion Days.