Forward Deployed Engineer - Strategist
Forward Deployed Engineer Strategist deploys voice AI technology for strategic customers by identifying use cases, architecting integrations, building demos, and collaborating with engineering teams to deliver high-impact solutions. Requires Python proficiency, API skills, customer-facing experience, and strong problem-solving.
About the job
Responsibilities
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
Requirements
- Experience working with customers in a technical capacity (student clubs or side projects acceptable).
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in summarizing complex technical concepts and using logic for optimal solutions.
- Proven track record of taking ownership of complex projects and delivering results.
- Adaptability to work across different customer environments and technical use cases.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
Skills
Python, API Integrations, Voice Ai, Audio Ai, Prototyping, Demos, Integrations
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