Enterprise Field Engineer - Pre-sales
Serve as technical advisor in pre-sales, partnering with sales to deliver demos, PoVs, and customized solutions for an AI code review platform. Requires 5+ years customer-facing technical experience and cloud platform knowledge.
About the job
What you will do
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
- Translate business objectives into technical requirements and solution designs
- Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
- Help in responding to security questionnaires
- Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
- Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms
- Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
- Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience
What you will bring
- 5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment
- Experience working with diverse stakeholders, from technical teams to business leaders
- Strong organizational skills and ability to manage multiple customer needs simultaneously
- Strong experience with software development tools and platforms
- Comfortable working with commandline
- Knowledge in cloud platforms (AWS, GCP or Azure)
- Excellent communication and interpersonal skills
- Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems
- Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing
Bonus Points for
- Experience in container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g. Terraform), CI/CD tools (e.g. Github Actions)
Skills
AWS, GCP, Azure, Kubernetes, Terraform, GitHub Actions, Command Line, CI/CD
Similar jobs
Sales Engineering jobs
Doppel
United States
Sales Engineer partnering with Account Executives to lead technical discovery, solution design, demos, proofs of concept, and implementation handoffs for enterprise cybersecurity customers. Requires 5+ years of technical sales or solutions engineering experience, strong communication, and modern software architecture knowledge.
Okta
Bellevue, WASupports sales teams by advising customers, demonstrating identity and access management solutions, and delivering proofs of concept. Requires 5+ years of IAM pre-sales experience, strong cloud and application-security knowledge, and excellent technical communication skills.
Keycard
United States
Founding Sales Engineer responsible for leading technical customer engagements from discovery through deployment, designing integrations, running evaluations, and shaping the company’s sales engineering playbook. Requires strong customer-facing technical depth across APIs, cloud systems, identity, security, and enterprise integrations.
Lightning AI
New York, NY
Customer-facing solutions engineer who leads technical discovery, demonstrations, proof-of-concepts, and deployments for AI and machine learning customers. Requires 5+ years in solutions or sales engineering and strong experience with enterprise technical selling and ML infrastructure.
Absorblms
Australia
Supports enterprise prospects through technical demonstrations, customized LMS trials, use-case development, integration guidance, troubleshooting, and RFI responses. Requires strong communication, problem-solving, stakeholder-management, and client-facing sales-support skills.