Solutions Engineer

Responsibilities

• Lead business and solution discovery with Account Executives to understand customer workflows, pain points, priorities, and desired outcomes.
• Deliver tailored demonstrations connecting platform capabilities to customer problems and business outcomes.
• Solution across trade promotion planning, deductions, accruals, forecasting, reporting, profitability, and related CPG workflows.
• Translate complex customer processes into future-state workflows.
• Engage stakeholders across Sales, Accounting, Finance, Operations, IT, and executive leadership.
• Understand customers’ technology and data environments, including ERP systems, retailer and distributor data, syndicated data, and related systems.
• Partner with Integration Solutions Engineering on technical discovery and integration feasibility.
• Identify implementation dependencies, solution gaps, risks, and customer-readiness considerations before closing.
• Align proposed solutions and customer expectations with platform capabilities.
• Document workflows, requirements, assumptions, decisions, and commitments, and provide structured handoffs to Solution Architecture after closing.
• Develop reusable demonstrations, discovery frameworks, solution patterns, and enablement.
• Share CPG expertise and recurring customer feedback with Product, Customer Experience, and Sales.

Requirements

• 3+ years of experience in Solutions Engineering, Solutions Consulting, or a similar customer-facing solution role.
• Experience solutioning complex business, commercial, or financial workflows.
• Strong communication, presentation, consultative discovery, and storytelling skills.
• Ability to understand business operations, identify underlying problems, and recommend improved approaches.
• Experience working with ERP systems such as NetSuite, SAP, Microsoft Dynamics, Sage, QuickBooks, or similar platforms.
• Technical curiosity regarding integrations, APIs, data flows, and system dependencies.
• Ability to learn and demonstrate complex SaaS applications quickly.
• Ability to work independently, adapt to changing priorities, and create structure in ambiguous environments.
• Strong judgment about when to involve Product, Integrations, Solution Architecture, or other subject-matter experts.

Nice-to-haves

• Consumer packaged goods industry experience.
• Trade Promotion Management experience.
• Experience with revenue, accounting, forecasting, payments, or financial reporting workflows.
• Experience as a Solutions Engineer, Solutions Consultant, Sales Engineer, Implementation Consultant, or with TPM/RGM technology.

Compensation and Benefits

• Compensation details are not provided.