Factory AISan Francisco, CAJun 18

Deployment Strategist

Own post-sales technical relationships for strategic enterprise accounts, designing deployment plans that drive adoption of an agent-native software development platform. Requires strong technical foundation in SDLC, product manager mindset, and builder orientation.

Salary not listed

On-siteSolutions Architecture

About the role

Responsibilities

Own the technical relationship for accounts from the moment a deal closes, partnering with the Account Executive and Solutions Engineer
Immerse in how each customer builds software, locate biggest sources of friction, and design a deployment plan that transforms them into a software factory
Get customers live as quickly as possible, then drive sustained adoption and consumption growth
Work with executives and individual users, finding creative, high-leverage ways to ramp usage
Build repeatable playbooks and automate operational work, monitoring consumption and intervening early when usage dips or blockers arise
Embed with Engineering and Product teams to turn field insights into native Factory capabilities

Requirements

Extraordinary ability to take on open-ended problems in unstructured environments and drive them to a result
Strong technical foundation in the software development lifecycle and systems design; reason fluently about how enterprises build and ship software
Product manager's mindset: organized, analytical, detail-oriented, able to rally engineers and stakeholders toward a solution
Sharp product intuition and real user empathy, with credibility to work closely with engineers at the customer and across Product and Solutions Engineering teams
Builder mindset; excited to help build the function, comfortable with ambiguity, move fast

Nice-to-Haves

Backgrounds that map well include technical product management at an engineering-led company, solutions architecture, technical consulting, or engineering experience paired with a genuine pull toward customers
Experience in a high-growth startup environment where roles are fluid and ownership is high

Skills

Software Development LifecycleSystem DesignTechnical Product ManagementSolutions ArchitectureTechnical ConsultingProduct IntuitionUser EmpathyPlaybook DevelopmentConsumption MonitoringRoadmap Influence

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