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Factory AIFactory AI

Deployment Strategist

Own post-sales technical relationships for strategic enterprise accounts, designing deployment plans that drive adoption of an agent-native software development platform. Requires strong technical foundation in SDLC, product manager mindset, and builder orientation.

About the job

Responsibilities

  • Own the technical relationship for accounts from the moment a deal closes, partnering with the Account Executive and Solutions Engineer
  • Immerse in how each customer builds software, locate biggest sources of friction, and design a deployment plan that transforms them into a software factory
  • Get customers live as quickly as possible, then drive sustained adoption and consumption growth
  • Work with executives and individual users, finding creative, high-leverage ways to ramp usage
  • Build repeatable playbooks and automate operational work, monitoring consumption and intervening early when usage dips or blockers arise
  • Embed with Engineering and Product teams to turn field insights into native Factory capabilities

Requirements

  • Extraordinary ability to take on open-ended problems in unstructured environments and drive them to a result
  • Strong technical foundation in the software development lifecycle and systems design; reason fluently about how enterprises build and ship software
  • Product manager's mindset: organized, analytical, detail-oriented, able to rally engineers and stakeholders toward a solution
  • Sharp product intuition and real user empathy, with credibility to work closely with engineers at the customer and across Product and Solutions Engineering teams
  • Builder mindset; excited to help build the function, comfortable with ambiguity, move fast

Nice-to-Haves

  • Backgrounds that map well include technical product management at an engineering-led company, solutions architecture, technical consulting, or engineering experience paired with a genuine pull toward customers
  • Experience in a high-growth startup environment where roles are fluid and ownership is high

Skills

Software Development Lifecycle, System Design, Technical Product Management, Solutions Architecture, Technical Consulting, Product Intuition, User Empathy, Playbook Development, Consumption Monitoring, Roadmap Influence

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