Operations Specialist
Coordinates marketing projects, resources, budgets, vendors, and reporting to keep initiatives on schedule and operationally healthy. Requires 5+ years of operations experience, strong project management and communication skills, and comfort using AI tools.
About the job
Responsibilities
- Track marketing project timelines and deliverables, flagging risks and potential delays.
- Confirm marketing teams have the resources and information needed to execute their work.
- Maintain project management systems and workflows so status remains clear and current.
- Support financial tracking for marketing projects, including budgets, purchase orders, and invoicing.
- Coordinate day-to-day activities with external vendors and partners.
- Identify bottlenecks and gaps in marketing processes and escalate them to the team.
- Prepare status updates and reporting on projects, timelines, and resourcing.
- Respond to cross-functional questions about marketing project status.
- Use AI tools to improve efficiency and streamline recurring work.
Requirements
- 5+ years of operations experience.
- Strong project management skills and experience with project management systems and tools.
- Excellent organization and attention to detail.
- Experience handling budgets, purchase orders, and invoicing.
- Experience managing external vendor and partner relationships.
- Strong written and verbal communication skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proactive, solutions-oriented problem-solving approach.
- Comfort using AI tools to improve efficiency.
Nice to Have
- Marketing operations or digital marketing experience.
- Experience with marketing automation platforms or CRM systems.
- Familiarity with budget tracking or basic financial reporting.
- Experience in fintech, trading, or regulatory industries.
Compensation
- Salary range: $75,000–$110,000.
- Discretionary performance bonus of 8–12% of base salary, based on individual and company performance.
Skills
Project Management, Project Management Systems, Budget Tracking, Purchase Orders, Invoicing, Vendor Management, Marketing Operations, Crm Systems, Marketing Automation, AI Tools
Similar jobs
Business Operations jobs
Grow Therapy
Remote
Own and scale the authorization function for a complex healthcare pre-bill operation, including denial-trend management, workflow automation, team leadership, and payer partnerships. The role requires healthcare authorization or billing experience, people management, analytical ability, and comfort with SQL-driven processes.
ZoomInfo
Waltham, MA
Analyzes and improves Quote to Cash processes across Salesforce CPQ, Revenue Cloud, and connected financial systems. The role requires 5+ years supporting enterprise applications, strong requirements and process-design skills, and experience with Agile delivery and UAT.
Pilot.com
San Francisco, CABuild and own operational systems for work orchestration, KPI reporting, resource forecasting, billing, and automation across Customer Operations. The role requires 3–5 years of business operations, analytics, or finance experience, advanced spreadsheet and SQL skills, and strong systems-thinking and project leadership abilities.
Supports senior Engineering and Product leaders by managing complex schedules, team operations, meetings, events, budgets, and travel. The role requires at least four years of administrative experience, executive-support experience in technology, strong organization, discretion, and proficiency with workplace tools.
Ascertain
Remote
Leads and develops a remote team of Partner Operations professionals supporting healthcare payer workflows and customer outcomes. Requires 5+ years of healthcare operations experience, 2+ years supervising operational teams, and strong coaching and performance-management skills.