Solutions Architect
The Solutions Architect advises MENA prospects and customers on GitLab’s DevSecOps platform, leading technical discovery, solution design, demonstrations, evaluations, and adoption initiatives. The role requires at least five years of customer-facing technical pre-sales or consulting experience, plus expertise in software delivery, cloud, CI/CD, and DevSecOps.
About the job
Responsibilities
- Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full software lifecycle.
- Drive technical evaluations as the directly responsible individual, including solution design, proof-of-concept and proof-of-value ownership, workshop design, and technical components of tenders, audits, and value stream assessments.
- Collaborate with Account Executives and regional sales teams across MENA on account strategies supporting customer acquisition and expansion.
- Build relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling customer advocacy.
- Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices.
- Share customer feedback, use cases, and competitive insights with Product Management, Engineering, Sales, and Marketing.
- Maintain and extend expertise in GitLab, DevSecOps, AI, and related cloud technologies while creating reusable examples, best-practice guidance, and technical collateral.
- Pursue ongoing learning, mentorship, and knowledge sharing.
Requirements
- 5+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding solution design and evaluation.
- Proficiency with the end-to-end software development lifecycle, modern DevSecOps practices, and CI/CD workflows.
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms.
- Practical knowledge of cloud computing concepts and related technologies.
- Experience leading technical evaluations, proofs of concept or value, tenders or audits, workshops, or value stream assessments.
- Strong technical communication and presentation skills for audiences ranging from practitioners to senior decision-makers.
- Ability to build trusted relationships, listen empathetically, and advocate for customers internally.
- Motivation to continuously develop technical and professional expertise.
Benefits
- Flexible paid time off
- Team member resource groups
- Equity compensation and employee stock purchase plan
- Growth and development fund
- Parental leave
Skills
GitLab, DevSecOps, AI, Cloud Computing, Continuous Integration, Continuous Deployment, CI/CD, Source Control, Software Development Lifecycle, Solutions Architecture, Proof Of Concept, Proof Of Value, Technical Workshops, Value Stream Assessment, Cloud Security
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