AI Engineer, Healthcare
Own end-to-end technical delivery for healthcare customer engagements, including integrations, data transformations, applications, and post-launch support. The role requires customer-facing communication, sound judgment with PHI and regulated data, and the ability to turn bespoke solutions into reusable platform capabilities.
About the job
Responsibilities
- Own healthcare customer engagements end-to-end, from initial scoping through implementation, delivery, and post-delivery support.
- Lead customer-facing technical work and become the primary technical partner for assigned healthcare customers.
- Build trusted relationships with customer engineering and technical teams.
- Manage multiple concurrent healthcare engagements while maintaining delivery quality and customer confidence.
- Develop and deploy integrations, data transformations, and applications for customer-specific challenges.
- Navigate customer technical environments and adapt platform capabilities to real-world deployment constraints.
- Translate ambiguous customer needs into technical plans, milestones, and implementation paths.
- Identify repeatable product opportunities from customer-specific work and partner with product and engineering to develop reusable platform capabilities.
- Handle healthcare data environments appropriately, including PHI and regulatory considerations.
- Communicate tradeoffs, risks, dependencies, and implementation choices clearly.
- Create playbooks, tooling, templates, documentation, and best practices that improve future healthcare deal execution.
Requirements
- Experience in software engineering, solution architecture, forward-deployed engineering, technical implementation, or a similar customer-facing technical role.
- Ability to own customer engagements from scoping through delivery and support.
- Strong technical execution across custom solutions, integrations, data transformations, and applications.
- Comfort operating in healthcare data environments, including sensitivity to PHI and regulatory considerations.
- Strong customer-facing communication and ability to build trust with technical stakeholders.
- Ability to bridge customer needs with product and platform capabilities.
- High ownership, adaptability, and comfort in ambiguous, fast-moving environments.
- Willingness to provide availability outside standard hours when deals are live.
Skills
Software Engineering, Solutions Architecture, Forward Deployed Engineering, Technical Implementation, Integrations, Data Transformations, Application Development, Healthcare Data, Phi, Regulatory Compliance, Customer Engagements, Technical Architecture
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