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DatadogDatadogCalifornia

Manager I, Documentation

Lead a team of technical writers to create and maintain high-quality public documentation for Datadog's products, APIs, SDKs, and developer tools. Requires 5-10 years of technical documentation experience, 2-5 years of people management, and comfort with multiple programming languages and modern infrastructure tooling.

131k – 193k/yr
Remote7+ YOETechnical Writing

About the role

What You’ll Do

  • Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance.
  • Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools.
  • Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation.
  • Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes.

Who You Are

  • 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring.
  • 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans.
  • Publicly available technical writing samples.
  • Comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash).
  • Written or managed documentation as code, and are familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling.
  • Enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users.

Benefits

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our Internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits
  • 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan

Skills

Technical Writingdocumentation as codeGitGitHubCI/CDPythonRubyGoBashAPIsSDKsCloud InfrastructureiaasContainersDatabases
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