Account Manager
Own renewals, expansions, and upsells for a portfolio of FP&A SaaS customers. Build repeatable expansion playbooks, partner with CS on strategy, run commercial conversations with CFOs and finance teams, and drive quota while developing product fluency.
About the job
What you'll be doing
- Own the end-to-end renewal process for a portfolio of accounts
- Formalize our expansion playbook and scale it -- identify where growth potential lives, design the motion, execute it yourself
- Partner with CSMs on account strategy; you bring the commercial angle, they bring the implementation depth
- Engage directly with finance teams and economic buyers -- understand their workflows, speak their language, and connect Aleph's value to outcomes they actually care about
- Run pricing conversations and negotiate renewals and expansions with confidence
- Develop enough product fluency to discuss implementation details credibly and handle technical questions without flinching
- Track account health signals: usage trends, AI adoption, seat utilization, QBR context
- Flag at-risk accounts early and work with CSMs and leadership on save strategies
What you bring
- Strong analytical foundations -- finance, consulting, engineering, product etc.; whatever the path, you can work with complex data, build a tight argument, and earn trust with quantitative buyers
- You've carried a quota, hit it, and know how to close
- You are high slope -- you pick things up fast, take on more than your role requires, and have a track record of outgrowing wherever you've been
- You can hold your own in a CFO or FP&A conversation as someone who genuinely understands how finance teams think, not as a vendor running through a deck
Nice-to-haves
- High-rigor background (consulting, IB, PE) with a deliberate move into go-to-market
- Experience in a customer-facing B2B SaaS role
- Time spent directly on a finance team at a software company
- FP&A experience specifically -- you know what Aleph's customers do every day because you've done it
Skills
Account Management, Renewals, Expansions, Upsells, Quota Carrying, Negotiation, Financial Analysis, FP&A, SaaS, CRM
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