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AlephAlephUnited States

Account Manager

Own renewals, expansions, and upsells for a portfolio of FP&A SaaS customers. Build repeatable expansion playbooks, partner with CS on strategy, run commercial conversations with CFOs and finance teams, and drive quota while developing product fluency.

120k – 150k
RemoteAccount Management

About the role

What you'll be doing

  • Own the end-to-end renewal process for a portfolio of accounts
  • Formalize our expansion playbook and scale it -- identify where growth potential lives, design the motion, execute it yourself
  • Partner with CSMs on account strategy; you bring the commercial angle, they bring the implementation depth
  • Engage directly with finance teams and economic buyers -- understand their workflows, speak their language, and connect Aleph's value to outcomes they actually care about
  • Run pricing conversations and negotiate renewals and expansions with confidence
  • Develop enough product fluency to discuss implementation details credibly and handle technical questions without flinching
  • Track account health signals: usage trends, AI adoption, seat utilization, QBR context
  • Flag at-risk accounts early and work with CSMs and leadership on save strategies

What you bring

  • Strong analytical foundations -- finance, consulting, engineering, product etc.; whatever the path, you can work with complex data, build a tight argument, and earn trust with quantitative buyers
  • You've carried a quota, hit it, and know how to close
  • You are high slope -- you pick things up fast, take on more than your role requires, and have a track record of outgrowing wherever you've been
  • You can hold your own in a CFO or FP&A conversation as someone who genuinely understands how finance teams think, not as a vendor running through a deck

Nice-to-haves

  • High-rigor background (consulting, IB, PE) with a deliberate move into go-to-market
  • Experience in a customer-facing B2B SaaS role
  • Time spent directly on a finance team at a software company
  • FP&A experience specifically -- you know what Aleph's customers do every day because you've done it

Skills

Account ManagementRenewalsExpansionsUpsellsQuota CarryingNegotiationFinancial AnalysisFP&ASaaSCRM
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