Enterprise Sales Engineer

Responsibilities

• Serve as the technical lead for Enterprise accounts throughout the sales process
• Partner with Account Executives to demonstrate to prospects how Plaid can best address their use cases and technical requirements; design solutions and share best practices throughout the sales process
• Engage deeply with technical stakeholders in the pre-sales process to drive alignment and buy-in
• Provide demonstrations, address technical questions, architect implementation solution(s) and handle RFP responses in a thorough and expedient manner
• Take a hands-on role in POCs, where inquisitive and critical thinking is needed to identify, diagnose, and rectify any performance shortfalls
• Constantly re-evaluate selling assets and process to enable more efficient/effective messaging to customers
• Work with our engineering and product teams to translate prospect feedback into meaningful product insights
• Collaborate with current SE team to up-level team knowledge and capabilities

Requirements

• 5-7+ years of customer facing experience selling to large enterprises
• Familiarity with Identity Verification, stolen, synthetic, and first‑party fraud or Income Verification, Cash Flow Underwriting
• Fluency in insights products and underlying statistical/ML models, translating analytical outputs into clear, actionable customer recommendations
• A strong sense of customer empathy
• A background that combines business experience and technical acumen
• Strong communications skills with a confident and proactive approach to client management
• Consultative mindset with ability to translate technical choices into business value
• Ability to quickly understand new technologies and complex concepts quickly
• Knowledge of mobile and web application architecture specific to interfacing with API platforms
• Willing and able to travel up to 25% of the time

Nice-to-Haves

• Significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid