Solutions Engineer

Responsibilities

• Lead technical discovery to identify and address customer needs.
• Deliver pre-sales experiences that articulate Fin’s value and technical capabilities.
• Conduct value-based solution reviews and in-depth technical sessions.
• Design and lead tailored proof-of-concept (POC) engagements.
• Serve as the primary resource for RFPs and customer security questions, escalating complex issues as needed.
• Collaborate with Product and Engineering to represent customer feedback and influence product planning.
• Build customer trust through empathy, curiosity, and proactive problem-solving.
• Improve processes and contribute to a best-in-class Solutions Engineering playbook.
• Support customer success and occasionally travel.

Requirements

• 3+ years of experience in a technical pre-sales role managing C-level technical and business relationships.
• Strong technical acumen, including technical discovery and value presentations.
• Ability to solve problems independently and collaborate effectively.
• Strong time-management, communication, and interpersonal skills.
• Ability to translate complex business challenges into tailored solutions for technical and non-technical audiences.
• Experience working with Product and Engineering teams to communicate customer feedback and influence product direction.
• Familiarity with POCs, RFPs, and complex security questions.
• Proof of eligibility to work in the United States.

Compensation & Benefits

• OTE salary range for candidates in the San Francisco Bay Area: $190,800–$227,900 USD.
• Eligible employees may receive a corporate bonus or sales incentive, with the target included in OTE.
• Stock may be provided in the form of Restricted Stock Units (RSUs).
• Benefits support health and wellbeing, family, time away, and financial security; offerings vary by location.
• Hybrid policy requiring employees to work in the office at least three days per week.