Client Account Executive, T-Mobile
Manages and expands a portfolio of existing Dialpad customers for T-Mobile, owning account strategy, pipeline generation, forecasting, and revenue growth. Requires 3–5+ years in closing sales, SaaS experience, consultative selling skills, and the ability to influence senior stakeholders.
About the job
Responsibilities
- Manage a portfolio of existing Dialpad customers and grow year-over-year revenue.
- Provide strategic account management and consult with clients on expanding their use of Dialpad products.
- Develop and execute sales strategies for a book of business.
- Own the sales process from start to finish and meet or exceed sales and revenue goals.
- Create territory account plans to achieve quarterly goals and activity metrics.
- Cultivate customer relationships, understand customer strategies and expansion plans, and align Dialpad's product suite with customer goals.
- Generate pipeline and drive an efficient sales process.
- Serve as a Dialpad product expert and trusted customer advisor.
- Identify customers suited for the Customer Advisory Board and Executive Sponsor Program.
- Collaborate with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners.
- Travel to customer locations or events as needed.
Requirements
- 3–5+ years of experience in a closing sales role.
- Previous mid-market experience preferred.
- Proven success meeting and exceeding revenue targets in a new business or account management role.
- Ability to communicate, present, and influence key stakeholders and decision-makers.
- Experience with solution-selling techniques such as SPICED and/or MEDDICC.
- Experience providing timely and accurate forecasts to sales leadership.
- Excellent time management skills and attention to detail.
- SaaS sales experience required; UCaaS/CCaaS experience is a plus.
- Experience with CRM software such as Salesforce and GSuite tools such as Google Sheets.
Compensation and Benefits
- Competitive salary.
- Comprehensive benefits and perks.
- Opportunities for professional growth.
- Robust training program.
- Access to AI tools designed to amplify employee impact.
Skills
SaaS, Ucaas, Ccaas, Salesforce, Google Sheets, Spiced, MEDDICC, Solution Selling
Similar jobs
Account Management jobs
Fareharbor
Boston, MAManages FareHarbor’s highest-grossing enterprise clients by strengthening stakeholder relationships, resolving booking and reservation challenges, identifying growth opportunities, and mitigating churn. Requires strong account management, analytical, organizational, and data skills, including Excel and Tableau.
Bilt Rewards
New York, NY
Manages property onboarding, training, operations, and partner relationships across a rental-property network. The role requires 3–5 years of property management, leasing, or multifamily marketing experience, strong project and communication skills, and travel of 25–30%.
GameChanger
United States
Own post-sale relationships for GameChanger’s club, league, and organization customers, driving onboarding, adoption, retention, renewals, and expansion. The role requires 3+ years of B2B or B2B2C account management or customer success experience, CRM proficiency, and knowledge of baseball/softball and basketball markets.
CommandLink
United States
Manages and expands channel-partner relationships, drives co-selling opportunities, and owns the full sales cycle from prospecting through closing. Requires at least three years of sales experience, strong partner and solution-selling skills, and CRM proficiency.
SmithRx
Lehi, UTManages healthcare client relationships, retention, satisfaction, and escalated issue resolution while coordinating cross-functional teams. Requires 3–5 years of healthcare account or relationship management experience, strong communication and conflict-resolution skills, and a bachelor’s degree or equivalent experience.