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ElevenLabsElevenLabs

Enterprise Solutions Engineer

This remote role in India partners with sales and enterprise customers to architect integrations, deliver technical demonstrations, and scale repeatable solutions for a voice AI platform. It requires strong Python and software architecture skills, customer empathy, and excellent communication.

About the job

Responsibilities

  • Collaborate with Account Executives to enhance the technical aspects of the sales process.
  • Work with technical contacts at customers and prospective customers to provide tailored support and architect solutions.
  • Create technical demonstrations that communicate the product’s value proposition.
  • Develop technical enablement resources for the sales team.
  • Build self-service tools and documentation to help customers implement solutions independently.
  • Identify common integration patterns and opportunities to productize them with product teams.

Requirements

  • Passion for AI, technology, and ElevenLabs products.
  • Interest in working directly with customers and providing tailored technical support.
  • Ability to identify patterns that can be standardized and scaled.
  • Strong empathy for customers, sales, and product teams.
  • Strong technical background in architecting integrations with existing customer solutions.
  • Customer-facing experience, including through student clubs or side projects.
  • Proficiency in Python and a deep understanding of software development, software architecture, and common integration patterns.
  • Excellent communication skills and the ability to adapt messaging to different audiences.

Benefits

  • Annual discretionary professional development stipend.
  • Annual discretionary social travel stipend.
  • Annual company offsite.
  • Monthly coworking stipend for employees outside main hubs.

Skills

Python, Software Development, Software Architecture, API Integrations, Technical Demonstrations, Technical Documentation, Customer Solutions, Artificial Intelligence

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