Enterprise Sales Engineer
Enterprise Sales Engineer who partners with Account Executives to lead discovery, technical evaluations, demos, and adoption strategies for enterprise customers. Requires 5+ years in sales or solutions engineering, strong cloud and observability expertise, and the ability to influence technical and executive stakeholders.
About the job
Responsibilities
- Partner with Sales to explain Datadog’s value and address customers’ technical and business challenges.
- Lead technical evaluations, product demos, technical presentations, and workshops.
- Act as a trusted advisor by connecting business goals with technical solutions.
- Own the technical strategy across opportunities from prospecting to closed-won in partnership with Account Executives.
- Lead customer discovery and translate technical challenges, business goals, and success criteria into tailored Datadog solutions.
- Project manage proof-of-value evaluations end to end, including scoping use cases, defining success criteria, creating project plans, and maintaining accountability.
- Identify and cultivate technical champions within customer accounts.
- Participate in product and engineering feedback sessions as the technical voice of the customer.
- Keep activity, deal progress, and customer interactions accurately documented in relevant systems.
- Collaborate with Product, Support, and go-to-market teams to address customer needs and resolve technical blockers.
- Travel as needed to support customer engagements.
Requirements
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment.
- Experience navigating multi-stakeholder environments and adapting communication for technical, business, and executive audiences.
- Proficiency with public cloud platforms, Kubernetes, application performance monitoring and tracing, security, developer experience, and observability.
- Strong communication and consultative problem-solving skills.
- Ability to manage multiple opportunities and priorities in a fast-paced environment.
- Growth mindset and willingness to embrace change and AI tools.
Benefits and Compensation
- Best-in-breed onboarding.
- Generous global benefits.
- Intra-departmental mentor and buddy program.
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
- Continuous professional development, product training, and career pathing.
- Inclusive company culture with Community Guilds and Inclusion Talks.
Skills
AWS, Azure, GCP, Kubernetes, Application Performance Monitoring, Distributed Tracing, Cloud Security, Developer Experience, Observability, Technical Presentations
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