Account Director, Digital Native Core
Drives full sales cycle for AI solutions with digital native customers, managing accounts, owning revenue targets, and partnering with engineering teams. Requires 8+ years in SaaS/PaaS sales and experience with C-level executives.
About the job
In this role, you'll:
- Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
- Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a revenue target
- Manage revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
We're seeking someone with experience including:
- 8+ years selling and renewing platform-as-a-service and/or software-as-a-service
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
- Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
- Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
- Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
- Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
- Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
Skills
SaaS, Paas, AI, Sales Strategy, Revenue Forecasting, Account Management, Customer Relationship Management, Technical Communication
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