Client Growth Director
Own post-sale revenue growth across a portfolio of advertising clients, driving expansion, adoption, retention, and enterprise account development. The role requires 8+ years in advertising, media sales, account management, or client success, quota ownership, executive presence, and strong commercial judgment.
About the job
Responsibilities
- Own a revenue number and individual quota based on net dollar retention (NDR) across a portfolio of accounts.
- Drive post-sale expansion by increasing budgets, expanding cross-platform adoption, launching new products, and defending share against incumbent agencies and channels.
- Build relationships with senior brand leadership and engage executives in top-to-top account strategies.
- Navigate procurement, legal, brand safety, measurement reviews, and multi-stakeholder approval processes within large organizations.
- Translate measurement approaches—including marketing mix modeling (MMM), lift studies, and platform attribution—into further client investment.
- Manage account health, identify growth and risk, and proactively address churn or account drift.
- Create and codify account-growth narratives, experiments, and playbooks as the enterprise segment scales.
Requirements
- 8+ years of experience in advertising or media sales, account management, or client success.
- Demonstrated personal ownership of revenue outcomes and quota attainment; portfolio or team results are not a substitute.
- Proven success sourcing and closing expansion opportunities, saving at-risk accounts, and winning additional budgets.
- Executive presence and experience engaging senior brand leadership as a peer.
- Strong autonomy, commercial judgment, prioritization, and comfort making decisions with incomplete information.
- Deep fluency in advertising platforms and performance data.
- Comfort working in a fast-moving startup environment without extensive operational support.
- Ability to work onsite in New York five days per week.
Nice-to-Haves
- Experience growing Fortune 500 or comparable enterprise accounts.
- Experience with brand safety, compliance, procurement, and complex stakeholder approvals.
- Measurement judgment that connects client measurement frameworks to commercial outcomes.
- Deal-structure instincts involving contract terms, pricing, and commitments.
- Experience with two-sided networks or marketplaces.
- Experience in creator, influencer, or affiliate marketing.
- Meaningful use of AI in daily workflows.
- Self-critique and ability to articulate mistakes and lessons learned.
Compensation & Benefits
- Salary range: $180,000–$250,000.
- Flexible PTO.
- Comprehensive medical coverage through Aetna.
- Dental and vision coverage through Guardian.
- 401(k) retirement plan.
- $100 monthly lifestyle credit.
- Daily lunches and snacks; dinner Monday through Thursday.
- Fully subsidized Wellhub Gold access.
- Gym in the building.
Skills
Advertising Platforms, Performance Data, Net Dollar Retention, Account Expansion, Enterprise Sales, Executive Selling, Brand Safety, Procurement, Marketing Mix Modeling, Lift Studies, Platform Attribution, Contract Negotiation, AI
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