Account Director, Digital Native Large Enterprise

Responsibilities

• Manage ~five key accounts, developing and executing strategies for a comprehensive account plan
• Lead our enterprise customers’ journeys from ideation to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
• Support the recruitment and onboarding of other teammates
• Support the development of company culture

Requirements

• 14+ years selling platform-as-a-service and/or software-as-a-service
• Achieving revenue targets >$1M per year for more than 3 years
• Designing and executing complex deal strategies
• Supporting the growth of fast-growing, high-performance companies
• Working directly with c-level executives
• Communicating technical concepts to customers and internal stakeholders
• Leading high-visibility customer events (CAB, conferences, product launches, etc.)
• Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Nice-to-Haves

• Customer-centric with motivation to deeply understand customer priorities and build strong relationships with executives
• Passion or deep curiosity in artificial intelligence
• Builder mindset with passion for building strong systems and processes from the ground up
• Excited by new challenges and solving bespoke issues requiring multidimensional knowledge
• Strategist who deeply understands go to market best practices and thinks/plans forward on the order of years