Trial Success Manager
Trial Success Managers lead proof-of-concept and trial processes for enterprise sales, configuring the Motive platform, delivering training, providing data insights, and partnering with pre- and post-sales teams to drive trial conversion and long-term customer success. Requires 5+ years client-facing experience, POC/trial leadership, project management skills, and 20-25% travel.
About the job
What You'll Do
- Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
- Partner in developing and implementing key goals, objectives, and success criteria for each trial
- Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
- Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
- Create and deliver effective onsite and web-based training and best practice presentations
- Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
- Communicate updates on major milestones and keeps all stakeholders informed of progress
What We're Looking For
- 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred
- Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
- Project management experience (PMP a plus)
- Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
- Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
- Bachelor's Degree or equivalent experience
- Ability to travel 20-25% domestically as well as potential international travel
Compensation
The on-target earnings (base pay + commissions) for this role: $100,000–$130,000 USD
Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements).
Skills
Proof Of Concept, Proof Of Value, Trial Management, Project Management, PMP, Data Analysis, Change Management, Training Delivery, SaaS, Client-Facing
Similar jobs
Sales Engineering jobs
1Password
United States
This role advises mid-market customers and Account Executives through complex cybersecurity sales cycles by leading discovery, demonstrations, technical qualification, and solution design. Candidates need 4+ years of customer-facing technical sales or solutions engineering experience and familiarity with identity security or SaaS.
Cribl
Seattle, WASupports enterprise customers through the sales process by demonstrating Cribl, answering technical questions, and guiding proof-of-concept sessions. The role requires experience with logs, metrics, IT operations, security, and remote customer-facing work.
Datadog
New York, NYDrives adoption of enterprise security solutions by partnering with account executives, sales engineers, and channel teams. The role requires success selling to security leaders and familiarity with SIEM, cloud security, container, and Kubernetes solutions.
WorkWave
United States
Supports enterprise sales by positioning Wavelytics’ AI-powered analytics solutions, addressing technical questions, and differentiating the product for prospects and customers. Requires at least three years supporting sales organizations with data analytics and AI offerings, plus strong communication and problem-solving skills.
Datadog
United States
Partners with enterprise sales teams to lead technical evaluations, demonstrate Datadog solutions, and guide customers from discovery through adoption. Requires 5+ years in sales or solutions engineering, strong enterprise communication skills, and expertise in cloud, Kubernetes, observability, and security.