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MotiveMotiveUnited States

Trial Success Manager

Trial Success Managers lead proof-of-concept and trial processes for enterprise sales, configuring the Motive platform, delivering training, providing data insights, and partnering with pre- and post-sales teams to drive trial conversion and long-term customer success. Requires 5+ years client-facing experience, POC/trial leadership, project management skills, and 20-25% travel.

100k – 130k/yr
Remote5+ YOESales Engineering

About the role

What You'll Do

  • Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers
  • Partner in developing and implementing key goals, objectives, and success criteria for each trial
  • Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems
  • Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques
  • Create and deliver effective onsite and web-based training and best practice presentations
  • Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey
  • Communicate updates on major milestones and keeps all stakeholders informed of progress

What We're Looking For

  • 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred
  • Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process
  • Project management experience (PMP a plus)
  • Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism
  • Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely
  • Bachelor's Degree or equivalent experience
  • Ability to travel 20-25% domestically as well as potential international travel

Compensation

The on-target earnings (base pay + commissions) for this role: $100,000–$130,000 USD

Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements).

Skills

proof of conceptproof of valuetrial managementProject ManagementpmpData AnalysisChange Managementtraining deliverySaaSclient-facing
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