Program Manager 3

Responsibilities

Own Program Delivery

• Manage end-to-end delivery of assigned Finance programs from charter and scoping through testing, go-live, and post-implementation review.
• Develop and maintain program plans covering critical paths, milestones, dependencies, resource allocation, and risk and issue logs (RAID).
• Monitor progress, identify and resolve blockers, and escalate when needed.
• Deliver programs according to Finance PMO governance standards, templates, and operating model.

Drive Stakeholder Alignment

• Build relationships with Finance functional leads, IT partners, Business Analysts, and external vendors.
• Run steering meetings, status updates, and working group sessions.
• Communicate program status, risks, and decisions clearly to stakeholders at all levels.
• Manage competing priorities, drive consensus, and maintain momentum through disagreement.

Manage Requirements and Documentation

• Gather, validate, and document business requirements with Business Analysts and Finance stakeholders.
• Ensure requirements are clearly handed off to IT and vendor teams and track delivery against specifications.
• Maintain charters, plans, process flows, decision logs, and lessons learned.

Support Testing and Adoption

• Coordinate UAT planning and execution with Business Analysts and Finance functional leads.
• Integrate change and communications activities into program plans with the Change Manager.
• Support post-go-live hypercare and program close activities.
• Capture lessons learned and contribute to PMO continuous improvement.

Contribute to PMO Operations

• Support Finance PMO intake and portfolio planning with accurate program data, effort estimates, and capacity inputs.
• Maintain accurate program data using Finance PMO standards and tools, including Smartsheet.
• Support portfolio reporting for the Director, PMO & Portfolio Management.

Requirements

• Bachelor's degree required; Finance, Business, Accounting, or a related field preferred.
• 4–6 years of program or project management experience in a Finance, Operations, or Technology environment.
• Experience managing cross-functional programs through scoping, planning, execution, testing, and close.
• Strong organisational skills with the ability to manage multiple workstreams and competing priorities.
• Clear written and verbal communication skills, including meeting facilitation and status reporting.
• Strong relationship-building and stakeholder-management skills.
• Ability to structure and drive work in ambiguous environments.
• Proficiency with Smartsheet, Jira, or similar project-management tools.

Nice to Have

• PMP certification; Agile, Lean Six Sigma, or equivalent certification.
• Experience with Finance processes such as P2P, O2C, R2R, or FP&A.
• Finance system or ERP implementations, including NetSuite, Kyriba, Brex, Salesforce, Pigment, AppZen, or Workiva.
• Experience in a high-growth global technology company.
• Background in Accounting Operations or Finance Transformation.
• Familiarity with MongoDB or other SaaS technologies.
• Experience coordinating change management or training activities.
• Program management experience supporting integrations from M&A activities.

Compensation and Benefits

• Competitive compensation package, including performance incentives.
• Supportive and enriching culture with employee affinity groups.
• Generous parental leave policy.
• Career development pathway within the Finance PMO toward Senior PM and beyond.
• Employee wellbeing support, including fertility assistance.