Chief of Staff
Leads sales operations and strategic execution alongside the CRO, improving pipeline management, forecasting, analytics, and cross-functional go-to-market alignment. Requires 10+ years of experience in sales operations, business development, and strategy, plus CRM and executive communication expertise.
About the job
Responsibilities
- Partner with the CRO to define and implement sales strategies, forecasts, and performance metrics.
- Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
- Coordinate with marketing, product, and customer success teams to support cohesive go-to-market execution.
- Monitor sales KPIs, develop data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
- Contribute to sales operations, business development, and support functions while fostering a high-performance culture.
- Liaise between sales leadership and executive teams to ensure clear communication and strategic alignment.
Requirements
- 10+ years of experience in a similar role involving sales operations, business development, and strategy; AI, SaaS, or enterprise software experience is preferred.
- Strong analytical mindset.
- Proficiency with CRM platforms, such as Salesforce.
- Expertise in sales process optimization.
- Ability to mentor teams, drive accountability, and navigate high-growth environments.
- Experience translating business goals into actionable sales plans.
- Executive-level communication skills.
- Experience creating board-level presentation decks and customer engagement materials.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent in local currency.
- Full health and dental benefits, including a separate mental health budget.
- RRSP matching, 401(k), or pension scheme.
- Up to six months of 100% parental leave top-up for either parent.
- Annual enrichment benefits for arts and culture, fitness and wellness, quality time, and workspace improvements.
- Education and learning stipend for conferences, courses, and coaching.
- Six weeks of paid vacation.
- Travel budget for remote employees to visit other offices and an annual company offsite.
- Coworking benefit and a $500 home-office stipend for remote employees.
Skills
Sales Operations, Sales Strategy, Sales Forecasting, Pipeline Management, CRM, Salesforce, Sales Enablement, Go-to-Market Strategy, Sales Analytics, Business Development, Data Analysis, Presentation Design
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