Platform Solutions Manager
Own post-sales relationships for self-service clients, guiding them through planning, launching, and optimizing TV campaigns on Tatari's platform while driving performance outcomes. Requires 2+ years in post-sales account management and 1-2 years of media buying experience across linear, streaming, and programmatic channels.
About the job
Responsibilities
- Own post-sales relationships for a portfolio of self-service clients, acting as their primary point of contact and trusted advisor
- Support and advise clients as they plan, execute, and optimize TV campaigns using the company’s self-service platform
- Lead onboarding, training, and ongoing enablement to ensure clients are confident and effective users of the platform
- Develop a deep understanding of client goals, uncovering and discovering unstated needs to proactively guide strategy and execution
- Become a subject-matter expert in Tatari’s platform, buying capabilities, reporting, and measurement, and leverage internal teams to help solve client challenges
- Guide clients through campaign setup and optimization with a focus on performance outcomes (CPA, CAC, ROAS, etc.)
- Serve as the voice of TV and platform expertise in client meetings, clearly explaining strategy, results, and recommendations
- Collaborate cross-functionally with internal teams to ensure client feedback is addressed and insights are shared
- Build strong, long-term client relationships, including occasional in-person meetings and travel (up to ~10%)
Qualifications
- Bachelor’s degree from a four-year institution; majoring in marketing, economics, statistics, or business administration preferred
- 1–2 years of hands-on experience buying/trading media across linear, streaming, and/or programmatic (DSPs)
- 2+ years of experience in post-sales account management, client success, or client support roles, including exposure to senior or C-level stakeholders
- Experience supporting performance-focused advertisers or agencies, with an understanding of metrics such as CAC and ROAS
- Strong ability to communicate technical concepts clearly and tell compelling stories with data
- Confident presenter and active listener who comes prepared and adds value in every client interaction
- Comfortable collaborating with engineers, data teams, and marketers—you’re a problem solver, not a salesperson
- Highly organized, detail-oriented, and able to manage multiple client relationships effectively
- Bonus: familiarity with broader digital marketing channels (e.g. SEM, FB), advanced excel skills, and experience with data visualization tools
Compensation & Benefits
- Total compensation: $80,000 - $110,000 annually
- Equity compensation
- Health insurance coverage for you and your dependents
- 401K, FSA, and commuter benefits
- $150 monthly spending account
- $1,000 annual continued education benefit
- $500 Newbie Productivity Perk
- Unlimited PTO and sick days
- Monthly Company Wellness Day Off
- Snacks, drinks, and catered lunches at the office
- Team building events
Skills
Media Buying, Linear Tv, Streaming Tv, Programmatic Advertising, Dsps, Account Management, Client Success, Performance Marketing, Roas, Cac, Data Analysis, Cross-Functional Collaboration
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