Strategic Account Executive - Consumer & Retail
Drives strategic enterprise sales across Denmark’s consumer and retail sector, selling conversational AI and voice technology to senior decision-makers. The role requires 7+ years of quota-carrying technology sales experience, a strong Danish enterprise network, complex deal expertise, and professional Danish and English proficiency.
About the job
Responsibilities
- Build and manage a growing portfolio of strategic accounts across Denmark, focused on Consumer & Retail, to help meet revenue goals.
- Identify opportunities where conversational AI capabilities, including ElevenAgents, can improve customer engagement, contact center automation, and operational efficiency.
- Lead consultative, multi-stakeholder sales cycles and build business cases translating AI voice technology into measurable value for senior executives and economic buyers.
- Develop and maintain knowledge of the conversational AI landscape, customer use cases, competitive solutions, and emerging trends relevant to Danish consumer and retail organizations.
- Learn and demonstrate how voice technology can create value across customer support, virtual agents, IVR modernization, and in-app assistants.
- Develop and execute account strategies across the Danish consumer and retail sector, navigating complex procurement and organizational structures.
- Partner with Customer Success, FDEs, and Solutions Engineering on account onboarding, deployment, and expansion.
- Advise clients and educate C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology.
- Experience with AI, generative AI, LLM-based products, or API-driven platforms is preferred.
- Proven success closing deals and managing long, complex sales cycles involving business, IT, legal, and procurement stakeholders.
- Established network in the Danish consumer and retail landscape, including senior decision-makers.
- Strong executive presence and ability to build relationships at the C-suite and board level.
- Experience selling technical solutions to product and engineering leaders and translating complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Denmark.
- Comfort working in an early-stage, high-growth environment and building new sales playbooks.
- Passion for voice and audio AI.
- Customer- and product-driven mindset focused on client satisfaction and scale.
- Native or full professional proficiency in Danish and strong English for internal collaboration.
Compensation & Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees not near a main hub.
Skills
SaaS, Artificial Intelligence, Generative AI, LLMs, Api Platforms, Conversational AI, Voice Ai, Enterprise Sales, Strategic Account Management, Consultative Selling, Enterprise Procurement, Customer Experience
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