Senior Product Manager

Responsibilities

• Own the product strategy and execution for a critical vertical within mortgage servicing, such as collections, loss mitigation, foreclosure, payments, or escrow. This is a senior IC role reporting to the Director of Product.
• Develop and manage a cohesive product roadmap, prioritize features that deliver measurable business outcomes for our SaaS customers.
• Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering.
• Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements.
• Manage timelines and dependencies; make decisive trade-offs between speed, scope, and technical quality.
• Ensure successful rollouts in partnership with Deployment Strategy and Product Operations.

Ideal Background

• 5+ years of product management experience.
• Proven track record of shipping complex B2B software products from concept to production.
• Ability to balance near-term business goals while setting a longer-term product strategy.
• Demonstrated leadership to bring together stakeholders and drive alignment.
• Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, in order to make stronger product decisions.
• Strong written communication skills; an effective partner to engineering.
• Comfortable managing multiple initiatives and ensuring their collective success.
• Ability to handle ambiguity and make decisions with incomplete information.

Benefits

• Competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance.
• Health & well-being: comprehensive medical, dental, & vision benefits.
• Commuter benefits: pre-tax deductions for public transportation, rideshare services, and parking expenses.
• Grow together: company wide orientation, learning & development opportunities including regular review cycles with 360 degree feedback.
• Play together: quarterly budgets for team and company outings.
• Generous time off: flexible paid time off, sick days, and 11 company holidays.
• Baby bonding time: 12 weeks off for both birthing and non-birthing parents - fully paid.