Forward Deployed Engineer
Deploys and optimizes Nectar platform for enterprise customers, building custom integrations with CRMs, Shopify, and social APIs while configuring AI agents. Requires 3+ years software engineering with TypeScript, APIs, and production ML/LLM experience.
About the job
What You'll Be Doing
- Own enterprise deployments end-to-end, leading technical implementations for strategic accounts from pilot through production
- Build custom integrations with customer systems including CRMs, CDPs, e-commerce platforms, Shopify, and social platform APIs
- Configure and optimize AI agents for customer-specific workflows, brand voice, and use cases
- Translate customer feedback and field learnings into product improvements and platform features
- Partner with go-to-market teams to support sales cycles and scope technical implementations
- Embed with customers to understand their workflows, technical environments, and opportunities for automation
What We're Looking For
- 3+ years of software engineering experience, ideally in customer-facing or platform roles
- Strong TypeScript skills and experience working with APIs, data pipelines, and system integrations
- Experience working with LLMs, AI agents, or machine learning systems in production environments
- Excellent communication skills and comfort working with both engineers and executive stakeholders
- Startup mentality with high ownership, bias toward action, and comfort operating in ambiguity
- Willingness to travel up to 25% to customer sites
Bonus Points
- Prior experience as a Forward Deployed Engineer, Solutions Engineer, or Technical Consultant
- Experience working with Shopify, commerce workflows, or e-commerce integrations
Skills
TypeScript, APIs, Data Pipelines, System Integrations, LLMs, AI Agents, Machine Learning, Shopify, CRM, Cdp
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