Project Manager, Total Rewards

Responsibilities

• Own end-to-end project management for high-profile cyclical and transformational Total Rewards projects, from intake and scoping through go-live and handoff to program owners.
• Advise and embed with project teams across the Total Rewards and People portfolio, raising the quality bar and building PM capability across the extended team.
• Build subject matter expertise across Benefits, Compensation, Equity, Talent Mobility, and M&A — becoming a reliable strategic thought partner to pillar teams on program decisions.
• Build, automate, and continuously improve the infrastructure that makes program management repeatable and scalable: intake frameworks, project plan templates, SOPs, playbooks, and handoff checklists for common program types.
• Leverage AI tools in your daily work and the team's workflows, using them to accelerate synthesis, drafting, stakeholder communications, and documentation, and actively identifying new opportunities to work faster and better.
• Drive cross-functional alignment across People and key partner functions (Legal, Finance, Corporate Technology, and others), creating shared visibility into priorities, dependencies, and blockers.
• Tackle complex, ambiguous program questions with rigor and independence, owning work from problem definition through final recommendation — including defining the approach, monitoring progress, identifying risks early, and putting mitigation in place before issues land.
• Surface patterns and gaps across the program portfolio, translating observations into structured analysis and recommendations for People leadership.

Minimum Requirements

• 7+ years of People project, program, or operations management experience, including at least 3 years driving multi-stakeholder, cross-functional programs end to end, ideally at a scaling or global company.
• A track record of building from scratch: you've created processes, playbooks, or program infrastructure where none existed before.
• Excellent written communication: you can produce an executive update, a stakeholder decision memo, and a practitioner playbook with equal fluency.
• Strong stakeholder management across senior cross-functional partners: you drive results with a balance of urgency and thoughtfulness, and know when to push, when to align, and when to escalate.
• AI expertise: you default to AI tools for synthesis, drafting, analysis, and communications, and you proactively design workflows that help the team move faster and operate at scale.
• Analytical fluency: you can work with data to build a credible narrative, identify patterns across a program portfolio, and make recommendations grounded in evidence.
• A users-first mindset: you obsess over the Stripe employee experience and the operator experience.

Preferred Qualifications

• Familiarity with change management frameworks (such as Prosci ADKAR) and judgment about when to apply structured change management vs. lighter-touch approaches.
• Experience building and deploying enablement materials or training resources for cross-functional teams.
• Experience in Total Rewards, People Operations, or an adjacent HR domain.
• Familiarity with PM and collaboration tools (Asana, Jira, or similar).
• Familiarity with Total Rewards or HR systems (such as Workday, equity administration platforms, or benefits administration tools).
• PMP, Lean/Six Sigma, or comparable structured-program training.